N
Neon•22h ago
stormy-gold

Storage limit warning email despite far below

Hey, Just started to try out Neon and after a few days I'm at Storage 0.09 / 0.5 GB Network transfer 0.02 / 5 GB. Despite this I just received an email saying that I have used 87% (0.47 GB) of its 0.54 GB monthly storage allowance. Am I looking the wrong place or what could cause this?
4 Replies
optimistic-gold
optimistic-gold•21h ago
Hey! Is that email for another project? If not, it may be a calculation issue on our end, what's your project id? you can get it from the url :https://console.neon.tech/app/projects/{project-id}
stormy-gold
stormy-goldOP•21h ago
Hey Sam! Should be this one then. 🙂 delicate-dream-77371623 It's the only Neon project that I have
other-emerald
other-emerald•19h ago
@Marcus thanks for bringing this up! Can cofirm the email you received was incorrect, and is safe to ignore. Looks like a handful of customers were sent incorrect emails, we're going to send a followup email shortly
stormy-gold
stormy-goldOP•19h ago
Thank you for the reply and swift investigation!

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