Cant connect to database
I'm having trouble accessing my DB, and the error code a084842541734cdea99c6ca587688d19 indicates that the quota has been exceeded, even though it shows 0/100 hours.
8 Replies
dependent-tan•2mo ago
Hey!
This is a bug the team is aware of, and you can find your actual usage of compute in the Branches tab.
genetic-orangeOP•2mo ago
Can you please tell me how long the fix will take?
dependent-tan•2mo ago
I'm not sure, but it's only a visual bug. You're getting the error code because you've used all the free tier compute for the month. What's your project id? You can find it in the url :
https://console.neon.tech/app/projects/{project-id}genetic-orangeOP•2mo ago
round-glade-69695910
ratty-blush•2mo ago
Hey @talllorenc - looks like you're on the free tier. Our free tier has resource limits for compute and storage that reset every month. You see this error because you exceeded the limits. It's Oct 28 and the limits reset on Nov 1.
We wrote a guide how to get the most out of the free plan, too: https://neon.com/blog/how-to-make-the-most-of-neons-free-plan Hope this helps!
Apologies about the 0/100 hours visual issue. Team is working hard on resolving this. I know it's adding to the confusion 🙏
Neon
How to Make the Most of Neon's Free Plan - Neon
Neon’s Free Plan is packed with everything you need to start building with Postgres. Here are some tips to help you get the most out of it.
deep-jade•2mo ago
Help. Same issue. I am a paying customer of replit but they are saying its a neon issue.
dependent-tan•2mo ago
Hey! You're getting an out of compute error? If so, this not an issue, but rather just that you've used all the compute on the Neon free tier.
We wrote a guide how to get the most out of the free plan, too: https://neon.com/blog/how-to-make-the-most-of-neons-free-plan Hope this helps!
Neon
How to Make the Most of Neon's Free Plan - Neon
Neon’s Free Plan is packed with everything you need to start building with Postgres. Here are some tips to help you get the most out of it.
ratty-blush•2mo ago
Can you also share what the Replit team said specifically?