Hello, i've fairly new to Immich. transitioning off google as of mid to late September. i started noticing many of my encoded videos were coming up darker than they should. after some google searching i found others were having the same issue and that it was related to hardware transcoding/tone mapping. i was told it would be safe to change my transcoding policy switching from hardware encoding to software. i then could delete my encoded-video directory which would force all my videos to transcode again. that was likely bad advice. now about half of my videos will not load in immich even if i can download the original. have two issues, first issue is the video does not load in immich when selected or highlighted. but i can download the original. second issue is immich is not transcoding what i think is half of my videos using the new reset to default transcoding settings. possibly if these successfully transcode, it might fix my first issue.
i am on version 2.1.0. running on Unraid as a community app, docker.