Immich•3w ago

chown error on docker start

Hello! New here, trying to get photos into a solution other than SmugMug for long-term storage and viewing. I've configured a VM (running on proxmox) with ubuntu. Installed docker; running an Immich container. I was able to get external libraries working fine referencing an NFS mount via the .env variable. Now I'm trying to get the default upload location to also sit on an NFS mount, as the VM doesn't have more than 80gb available rn (which I plan to fill with thumbnails). I get the mount working via this fstab entry: 192.168.1.158:/var/nfs/shared/media/photo /mnt/nas_photo nfs auto,nofail,noatime,nolock,intr,tcp,actimeo=1800 0 0 Mounts fine and I can move files there, create directories, all working as expected. I then set the following in .env:

# The location where your uploaded files are stored
UPLOAD_LOCATION=/mnt/nas_photo/upload
THUMB_LOCATION=./library/thumb
ENCODED_VIDEO_LOCATION=./library/encoded-video
PROFILE_LOCATION=./library/profile
BACKUP_LOCATION=./library/backup

# The location where your uploaded files are stored
UPLOAD_LOCATION=/mnt/nas_photo/upload
THUMB_LOCATION=./library/thumb
ENCODED_VIDEO_LOCATION=./library/encoded-video
PROFILE_LOCATION=./library/profile
BACKUP_LOCATION=./library/backup

My docker compose has this for immich-server:

    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/data
      - ${THUMB_LOCATION}:/data/thumbs
      - ${ENCODED_VIDEO_LOCATION}:/data/encoded-video
      - ${PROFILE_LOCATION}:/data/profile
      - ${BACKUP_LOCATION}:/data/backups
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env

    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/data
      - ${THUMB_LOCATION}:/data/thumbs
      - ${ENCODED_VIDEO_LOCATION}:/data/encoded-video
      - ${PROFILE_LOCATION}:/data/profile
      - ${BACKUP_LOCATION}:/data/backups
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env

When starting docker, I get this error:

Error response from daemon: error while creating mount source path '/mnt/nas_photo/upload': chown /mnt/nas_photo/upload: operation not permitted

The upload folder is created on container start: drwxrwx--- 1 977 988 0 Nov 2 12:25 upload I'm not sure where to go from here. My understanding is that docker (by default) will run as root and should have access to the whole folder structure under /mnt/nas_photo.

9 Replies

Immich•3w ago

:wave: Hey @Charlie Beals, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.

Charlie BealsOP•3w ago

Output from mount

192.168.1.158:/var/nfs/shared/media/photo on /mnt/nas_photo type nfs (rw,noatime,vers=3,rsize=1048576,wsize=1048576,namlen=255,acregmin=1800,acregmax=1800,acdirmin=1800,acdirmax=1800,hard,nolock,proto=tcp,timeo=600,retrans=2,sec=sys,mountaddr=192.168.1.158,mountvers=3,mountport=36833,mountproto=tcp,local_lock=all,addr=192.168.1.158)

192.168.1.158:/var/nfs/shared/media/photo on /mnt/nas_photo type nfs (rw,noatime,vers=3,rsize=1048576,wsize=1048576,namlen=255,acregmin=1800,acregmax=1800,acdirmin=1800,acdirmax=1800,hard,nolock,proto=tcp,timeo=600,retrans=2,sec=sys,mountaddr=192.168.1.158,mountvers=3,mountport=36833,mountproto=tcp,local_lock=all,addr=192.168.1.158)

Output from df -h 192.168.1.158:/var/nfs/shared/media/photo 17T 4.5T 12T 27% /mnt/nas_photo

Immich•3w ago

Successfully submitted, a tag has been added to inform contributors. :white_check_mark:

Charlie BealsOP•3w ago

Output of docker stats after starting the container:

CONTAINER ID   NAME                      CPU %     MEM USAGE / LIMIT     MEM %     NET I/O         BLOCK I/O     PIDS 
e72c679f6f15   immich_redis              0.15%     3.062MiB / 3.803GiB   0.08%     1.84kB / 126B   0B / 0B       5 
6d246ebe9360   immich_postgres           0.00%     44.37MiB / 3.803GiB   1.14%     1.7kB / 126B    0B / 107MB    10 
02256e18a6c4   immich_machine_learning   0.12%     218.5MiB / 3.803GiB   5.61%     1.59kB / 126B   0B / 24.6kB   7

CONTAINER ID   NAME                      CPU %     MEM USAGE / LIMIT     MEM %     NET I/O         BLOCK I/O     PIDS 
e72c679f6f15   immich_redis              0.15%     3.062MiB / 3.803GiB   0.08%     1.84kB / 126B   0B / 0B       5 
6d246ebe9360   immich_postgres           0.00%     44.37MiB / 3.803GiB   1.14%     1.7kB / 126B    0B / 107MB    10 
02256e18a6c4   immich_machine_learning   0.12%     218.5MiB / 3.803GiB   5.61%     1.59kB / 126B   0B / 24.6kB   7

The actual output from running docker compose up -d

[+] Running 5/6
 ✔ Network immich_default             Created                                                                                                   0.1s 
 ✔ Volume immich_model-cache          Created                                                                                                   0.0s 
 ✔ Container immich_machine_learning  Started                                                                                                   0.7s 
 ✔ Container immich_redis             Started                                                                                                   0.6s 
 ✔ Container immich_postgres          Started                                                                                                   0.6s 
 ⠹ Container immich_server            Starting                                                                                                  0.5s 
Error response from daemon: error while creating mount source path '/mnt/nas_photos/upload': chown /mnt/nas_photos/upload: operation not permitted

[+] Running 5/6
 ✔ Network immich_default             Created                                                                                                   0.1s 
 ✔ Volume immich_model-cache          Created                                                                                                   0.0s 
 ✔ Container immich_machine_learning  Started                                                                                                   0.7s 
 ✔ Container immich_redis             Started                                                                                                   0.6s 
 ✔ Container immich_postgres          Started                                                                                                   0.6s 
 ⠹ Container immich_server            Starting                                                                                                  0.5s 
Error response from daemon: error while creating mount source path '/mnt/nas_photos/upload': chown /mnt/nas_photos/upload: operation not permitted

Zeus•3w ago

This is an issue with your NFS mount not giving permissions for root user to write to the mount

Charlie BealsOP•3w ago

@Zeus is that generally an issue with the fstab entry? Or would it be on the NAS host side?

Zeus•3w ago

Either really. Not immich 😛 Probably the NAS

Charlie BealsOP•3w ago

The reason I opened the ticket was because I can mount the drive and read/write to it fine from the VM. It's only the immich container that struggles to access the mounted directory. That being said....I just shut down and restarted the container (without making any changes) and didn't get an error. Now Immich can read/write to that location. 🤷‍♂️ I replicated the issue about 6 times, so it's definitely repeatable. And resolved by simply shutting down and restarting the Immich container.

Immich•3w ago

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chown error on docker start

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