Urgent Database restore

My database information has deleted. I have only 2 days ago backups. Has Prisma any backup that is not showed to the user that I can restore?
7 Replies
Prisma AI Help
You decided to hold for human wisdom. We'll chime in soon! Meanwhile, #ask-ai is there if you need a quick second opinion.
Nurul
Nurul4w ago
Hey! I just responded to the support ticket you created. I am checking with team if there is a more recent backup.
Maicom Godoy
Maicom GodoyOP4w ago
Thanks Nurul. I'm so glad if you could advice me here
Nurul
Nurul4w ago
Yes, absolutely. I raised it with concerned team. I'll get back to you ASAP
Maicom Godoy
Maicom GodoyOP4w ago
Thanks!!! Hi Nurul. Do you have any feedback about my case?
Nurul
Nurul4w ago
@Maicom Godoy I just confirmed with the team and they confirmed that the Backup on 3rd November is the most recent one available Team is checking why a backup wasn't triggered yesterday
Maicom Godoy
Maicom GodoyOP4w ago
Oh God. I will inform my team about it. Thanks so far The restore procedure is not also working Are you experiencing any problem there?

Did you find this page helpful?