Status
I made a support claim of account recovery. Haven't received any response, been 3 days.
Can you tell me how do I check status? ( I have the claim number )
Solution:Jump to solution
You will receive an email containing the results of your account recovery claim within 7 working days.
If you are not satisfied with the results you receive, you can submit a new account recovery request from https://pubgmobile.live/support > Recovery....
5 Replies
Hello! Where did you submit an account recovery request from?
In-game ofc
Solution
You will receive an email containing the results of your account recovery claim within 7 working days.
If you are not satisfied with the results you receive, you can submit a new account recovery request from https://pubgmobile.live/support > Recovery.
You didn't answered me what I asked
There isn't a way to check your claim status with the number given to you through the updated account recovery tool.
You will just need to wait for the results email.