account recovery
hello i recently removed my fb account and linked my email which worked last i logged in couple months back. now that i tried to reinstall the app and tried logging in using same method its saying acc doesn’t exist 🤦♂️ i reached in game support claimed but failed unfortunately. idk what to do i have all the info and proof that the acc belongs to me. please advise
Solution:Jump to solution
Hello! Please make sure you are using the correct details to login to your account first.
For example if your account is connected to an email address, you can only use the "Email Login" option to login. You cannot use the Facebook login for that.
If you are still unable to login, you can submit an account recovery request from https://pubgmobile.live/support > Recovery....
1 Reply
Solution
Hello! Please make sure you are using the correct details to login to your account first.
For example if your account is connected to an email address, you can only use the "Email Login" option to login. You cannot use the Facebook login for that.
If you are still unable to login, you can submit an account recovery request from https://pubgmobile.live/support > Recovery.