Can't enable Workers Logs on dashboard, no way to contact support
Current state:
- Logpush was configured years ago for this worker, and the Workers Settings page says it's Enabled, but when I click the "Configure Logpush jobs" I get a 404
- Workers Logs is Disabled
If I try to enable Workers Logs, I immediately get this error in a red popup at the bottom of my dashboard:
You do not have access to use Logpush. Please ensure it is enabled. If you are an Enterprise user, reach out to your account team.I'm trying to figure out how to contact CloudFlare support about this since my existing worker is clearly in a broken state (and it's completely unrelated to the code in my Worker), but the support site has absolutely no way for me to create a ticket about this issue even though I have a paid plan.
5 Replies
You should be able to open an account ticket with support
Please link your account and I can take a look tomorrow morning.
?link
Please use the /link command to authenticate with your Cloudflare account and link it to your Discord user. This helps Cloudflare employees access your details more quickly and provide support. It also makes future support requests easier, since your account will already be linked.
@Walshy | DevPlat EE thanks, I actually think I just got it unstuck by doing a wrangler deploy after removing
logpush = true and setting up the observability in wrangler
but thanks, I've now got my account linked for future issues 🙂Oh interesting, wonder why that fixed.. but hey, glad to hear it's resolved