My email has been hacked that's connected to my riot
I don't know if this will get me anywhere, but I'm trying everything I can. I recently got my email stolen and potentially deleted, it's connected to my riot account and I have no way of changing it as I can't access the verification code. Is there a way around it to making sure my account is safe? I submitted 2 tickets, it's been 24 hours already I haven't gotten a single response. Perhaps someone has had a similar issue and could advise me on what they did? Any help is highly appreciated.
6 Replies
;recovery
:valQuestion: If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
did you try this already?
I did. Thing is, I am technically still logged into my riot account on the client, I can play the games. But I really want to change the email before something bad happens to it. And I can't do that because I can't log in anywhere else, if I were to get logged out - I have no way of getting back in. I can't recover my email at all and riot support doesn't seem to be contacting me or my friends about the matter either
dont think you have to get your friends involved in this
open recover my account ticket type
and explain to player support that you dont have access to email but they will ask you for much info you have to send correct or eles your account might get locked
so be sure about the info you send
I did, I even gave them purchase receipts in the ticket. I'm just a little worried of how long it could possibly take them to reach out since that stranger could get into the account anytime they wanted to, its all a matter of time