heavenandhopeco.com (email is orders@
heavenandhopeco.com (email is orders@heavenandhopeco.com) I have several domains for diff websites that I use, this is the only domain I connected to cloudfare, so my other websites aren't affected. Just this one.
12 Replies
@angelina.arabella @DarkDeviL creating a thread so we don't bother everyone else.
Right now, whatever your MX record points at is proxied
It needs to be DNS-Only. Can you show a screenshot of your DNS records?
Does this help? Sorry I am so new to this stuff.
Please show a screenshot that includes at least the record named
mail if you don't want to share all.this?
Yes. It's proxied, but it must be DNS-Only.
ahh so do I just toggles that off?
yes
toggle*
Ok I will try that!
Will it be something that will work instantly or do I need to give it time?
It should work within 5 minutes of making the change. You also need to click "save" after toggling it off.
Ok thank you so much. I just saved it. Crossing fingers
Do I need to toggle it off under the [heavenandhopeco.com] record as well? from the first screenshot? or just the [mail] one?
As your MX record is pointing to
mail, mail is the only one that is relevant in this case.Got it thank you
I just did a test email and its working. Thank you both so much you are life savers!