game keeps crashing out

@Mahan
142 Replies
Mahan
Mahanβ€’2w ago
Send screenshot
𝓒𝓸𝓡𝓾𝓼
Of? My games used to say some error abt β€œUefi” and out of nowhere that message stopped working but then I start lagging and buffering all over the place and can’t even complete the tutorial
Mahan
Mahanβ€’2w ago
Error
Nitrix
Nitrixβ€’2w ago
Hi I’m @𝓒𝓸𝓡𝓾𝓼 friend and everytime he try’s to play Val it’s fine in the beginning but when he is at the tutorial shooting the guns it starts buggy out and then crashes out and he gets this alert
Nitrix
Nitrixβ€’2w ago
No description
Mahan
Mahanβ€’2w ago
Ok U got discord on your phone?
Mahan
Mahanβ€’2w ago
Press win+r and type Msinfo32 Send screenshot
Mahan
Mahanβ€’2w ago
.
Nitrix
Nitrixβ€’2w ago
im sorry he is new to pc
Mahan
Mahanβ€’2w ago
Ok enter bios Restart your pc and spam del key
Mahan
Mahanβ€’2w ago
Once you ware there Send photo
Mahan
Mahanβ€’2w ago
Click on search icon Search for csm And disable it
𝓒𝓸𝓡𝓾𝓼
It is already off
No description
Mahan
Mahanβ€’2w ago
Ok search for secure boot
Mahan
Mahanβ€’2w ago
Search for nx mode Or nx Disable it
momo
momoβ€’2w ago
no enable his secure boot is enabled
Mahan
Mahanβ€’2w ago
Restore factory keys
momo
momoβ€’2w ago
nx only for msi go to boot tab secure boot show me photo
momo
momoβ€’2w ago
dont search
momo
momoβ€’2w ago
go to boot tab press f7 it will show you options above then go to boot
momo
momoβ€’2w ago
go to secure boot down open it nd show
Mahan
Mahanβ€’2w ago
Restore factory keys
momo
momoβ€’2w ago
restore factory keys even your secure boot is up and active dont know why they give you error
Mahan
Mahanβ€’2w ago
Uefi Nvm Already on uefi
momo
momoβ€’2w ago
yes
Mahan
Mahanβ€’2w ago
No
Mahan
Mahanβ€’2w ago
Sec one
momo
momoβ€’2w ago
on gigabyte he should click yes
𝓒𝓸𝓡𝓾𝓼
So yes? On reset without saving?
momo
momoβ€’2w ago
yes
momo
momoβ€’2w ago
go do this think your vanguard tripping ;vgc
VANGUARD Main
VANGUARD Mainβ€’2w ago
- Open the Task Manager > Details tab - End the task on all VALORANT, Riot Client and VANGUARD-related apps/services - Open the Control Panel > Uninstall a Program - Uninstall Riot VANGUARD - Open CMD as Admin and type these commands: - sc delete vgc - sc delete vgk - Navigate to your C: Drive, then Program Files - Find the VANGUARD folder and delete it - Open the Riot Client and click update - Restart your computer after the update After you’re done with that: - Press Windows key + R - Type services.msc - Look for vgc - Right-click on vgc > Properties - Change the startup type to automatic - Start the services (if not started already) We will be waiting for your response, thank you.
𝓒𝓸𝓡𝓾𝓼
How do I do the CMD part? @momo
momo
momoβ€’2w ago
search for cmd run it as admin
momo
momoβ€’2w ago
skip
momo
momoβ€’2w ago
yes
𝓒𝓸𝓡𝓾𝓼
The update on riot client is it this one?
No description
momo
momoβ€’2w ago
yes
Nitrix
Nitrixβ€’2w ago
he did it already but the game hasnt crashed yet but now its just buggy
Mahan
Mahanβ€’2w ago
open riot client
Nitrix
Nitrixβ€’2w ago
it keeps saying low fps client and network but he has really good parts and some what good wifi he did
Mahan
Mahanβ€’2w ago
on your profile click settings under val select repair
Nitrix
Nitrixβ€’2w ago
ok he did it now what
Mahan
Mahanβ€’2w ago
test it
Nitrix
Nitrixβ€’2w ago
it still doing it
momo
momoβ€’2w ago
doing what ?
Nitrix
Nitrixβ€’2w ago
it freezes for like 4 sec and then its fine but secs later it freezes again Look
Nitrix
Nitrixβ€’2w ago
momo
momoβ€’2w ago
close game open task manager perofrmance tab show ss
Nitrix
Nitrixβ€’2w ago
No description
momo
momoβ€’2w ago
give them ddu link nd tell them
Mahan
Mahanβ€’2w ago
download this
Mahan
Mahanβ€’2w ago
www.guru3d.com
Display Driver Uninstaller (DDU) download version 18.1.3.8
Download Display Driver Uninstaller (DDU) Official - Remove AMD/NVIDIA/INTEL Graphics Drivers Cleanly - DDU is a driver removal utility that helps you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, leaving no leftovers behind, including registry keys, folders, files, and driver store.
Mahan
Mahanβ€’2w ago
select your gpu clean and reboot
Mahan
Mahanβ€’2w ago
then reinstall your gpu drive in here https://www.nvidia.com/en-us/drivers/
NVIDIA
Download The Latest Official NVIDIA Drivers
Download the latest official NVIDIA drivers to enhance your PC gaming experience and run apps faster.
Nitrix
Nitrixβ€’2w ago
He clicks the one under video cards?
No description
Nitrix
Nitrixβ€’2w ago
Or he clicks the green one ?
No description
Mahan
Mahanβ€’2w ago
.
Nitrix
Nitrixβ€’2w ago
he did it so whats next
Mahan
Mahanβ€’2w ago
.
Nitrix
Nitrixβ€’2w ago
No description
Mahan
Mahanβ€’2w ago
mid one
Nitrix
Nitrixβ€’2w ago
does he run it or extact all?
Mahan
Mahanβ€’2w ago
extract all
Nitrix
Nitrixβ€’2w ago
Done
No description
Mahan
Mahanβ€’2w ago
1st one'
Nitrix
Nitrixβ€’2w ago
He did it and it just added another file
No description
Mahan
Mahanβ€’2w ago
just open ddu v....
Nitrix
Nitrixβ€’2w ago
No description
Mahan
Mahanβ€’2w ago
1 st one
Mahan
Mahanβ€’2w ago
yes
Mahan
Mahanβ€’2w ago
ok select your gpu
𝓒𝓸𝓡𝓾𝓼
This opened up
No description
Mahan
Mahanβ€’2w ago
close clean and reboot
Nitrix
Nitrixβ€’2w ago
he did it and it reset itself
Mahan
Mahanβ€’2w ago
yes . reinstall your driber in here
Nitrix
Nitrixβ€’2w ago
the first link or the second one
momo
momoβ€’2w ago
driber
Mahan
Mahanβ€’2w ago
second
Nitrix
Nitrixβ€’2w ago
No description
Mahan
Mahanβ€’2w ago
game ready driver
Mahan
Mahanβ€’2w ago
agree
Mahan
Mahanβ€’2w ago
next
Nitrix
Nitrixβ€’2w ago
What now ?
No description
Mahan
Mahanβ€’2w ago
done restart your pc test it now @𝓒𝓸𝓡𝓾𝓼 @Nitrix fixed?
Nitrix
Nitrixβ€’2w ago
we are trying it rn its still doing it but less
Mahan
Mahanβ€’2w ago
ping spike?
Nitrix
Nitrixβ€’2w ago
ping stays at 30
Mahan
Mahanβ€’2w ago
no internet lag ?
Nitrix
Nitrixβ€’2w ago
no
Mahan
Mahanβ€’2w ago
search game mode on your search bar open it send photo
Nitrix
Nitrixβ€’2w ago
Look
Nitrix
Nitrixβ€’2w ago
Mahan
Mahanβ€’2w ago
.
Nitrix
Nitrixβ€’2w ago
does he close the game too?
Mahan
Mahanβ€’2w ago
yes
𝓒𝓸𝓡𝓾𝓼
Game mode is on
Mahan
Mahanβ€’2w ago
go to graphic send photo
Mahan
Mahanβ€’2w ago
add desktop app os c riot games valorant live valorant double click on it
Mahan
Mahanβ€’2w ago
click on val gpu performance high performance
Mahan
Mahanβ€’2w ago
done close it search for core isolation windows search bar open it send photo
Nitrix
Nitrixβ€’2w ago
he did
Mahan
Mahanβ€’2w ago
disable both of them then restart
𝓒𝓸𝓡𝓾𝓼
Done 🫩
Mahan
Mahanβ€’2w ago
test your game
Nitrix
Nitrixβ€’2w ago
its still doing it :sadboyo:
Mahan
Mahanβ€’2w ago
@momo ping spike no fps drop right?
momo
momoβ€’2w ago
from 29 to 36 thats not ping spike
Mahan
Mahanβ€’2w ago
4000
Nitrix
Nitrixβ€’2w ago
it always say low fps and network problem
𝓒𝓸𝓡𝓾𝓼
Didn’t work
Jidat
Jidatβ€’2w ago
Are u using ethernet @Nitrix
Nitrix
Nitrixβ€’2w ago
He is not using it but his speed is almost to 200 But it’s weird bc when he goes on Val and try it and when the game start to bug out he closes the game and then the pc have the same issue after. Where it is buggy out and freezes every few seconds but it doesn’t do to any other game just valorant
Jidat
Jidatβ€’2w ago
Ask em to update the gbe family controller driver Should fix it
Nitrix
Nitrixβ€’2w ago
How do I that and where would I need to go I just want to know exactly where to go and how to do it so I can help him out

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