Can't upgrade plan to Business
Attempting to upgrade my plan via /billing/plans/change from Starter -> Business. Popup modal appears, click upgrade but request appears to timeout and no change to the plan is made. No console logs.
6 Replies
You're in no rush, so we'll let a dev step in. Enjoy your coffee, or drop into
#ask-ai if you get antsy for a second opinion!Hey!
Can you share with me the email id with which you signed up?
Hi Nurul 🙂 Thanks. admin@alvaapps.com
Checking
Ah, I see the issue. It was because of the coupon. I believe you are our startup program member.
Can you please try now?
It should go through.
That worked. Thank you very much for the quick help Nurul, appreciated.
No worries. We have a billing issue on our end. We will fix it ASAP to prevent this scenario.