Cannot upgrade to Starter
✅Solved
Issue:
I'm trying to upgrade my plan to Starter. When I click the upgrade button, I'm taken to Vercel, where I'm logged in with my account, but I get:
"""
404
You are logged in as [my email]
"""
I was initially unsure if this was the correct account, but I've confirmed it is — when I open Prisma through Vercel Integrations → "Open Prisma," it takes me to this same account, and I can see both of my projects listed on Vercel.
The problem: Both projects show a "Suspended" status on Vercel, even though my database is fully operational and serving requests without issues.
I'd like to upgrade, but I cannot. Every time I click Upgrade, I'm taken to Vercel, but there it says this isn't the correct account. (I only have one Vercel account)
I'm trying to upgrade my plan to Starter. When I click the upgrade button, I'm taken to Vercel, where I'm logged in with my account, but I get:
"""
404
You are logged in as [my email]
"""
I was initially unsure if this was the correct account, but I've confirmed it is — when I open Prisma through Vercel Integrations → "Open Prisma," it takes me to this same account, and I can see both of my projects listed on Vercel.
The problem: Both projects show a "Suspended" status on Vercel, even though my database is fully operational and serving requests without issues.
I'd like to upgrade, but I cannot. Every time I click Upgrade, I'm taken to Vercel, but there it says this isn't the correct account. (I only have one Vercel account)
