Unfair BAN
✅Answered
Hello Pubg mobile Support Team,
I am reaching out due to a critical and urgent issue regarding my PUBG Mobile account.
My account was hacked and taken over without my permission, and while it was under the control of unauthorized individuals, it was wrongfully banned for actions that were not performed by me.
I later managed to recover my account, but by the time I regained access, the permanent ban had already been applied.
The violations occurred during the period when the account was stolen, and I had no control over the account at that time.
I have also spent real money on this game, and this situation has caused significant financial and emotional damage. Applying a ban during the hacking period is entirely unfair and unjustified.
Therefore, I urgently request:
1. A full investigation of all activities during the time my account was hacked,
2. Immediate removal of the ban applied to my account,
3. Restoration of my account security and access.
I am fully prepared to provide any evidence required, including:
Proof of account ownership
Payment receipts
Device details
Login records
Recovery information
This is clearly a case of account hijacking followed by an unjustified ban, and I request that my issue be resolved as soon as possible.
Thank you for your attention.
Anıl Ãzkaya
(5518675846(
I am reaching out due to a critical and urgent issue regarding my PUBG Mobile account.
My account was hacked and taken over without my permission, and while it was under the control of unauthorized individuals, it was wrongfully banned for actions that were not performed by me.
I later managed to recover my account, but by the time I regained access, the permanent ban had already been applied.
The violations occurred during the period when the account was stolen, and I had no control over the account at that time.
I have also spent real money on this game, and this situation has caused significant financial and emotional damage. Applying a ban during the hacking period is entirely unfair and unjustified.
Therefore, I urgently request:
1. A full investigation of all activities during the time my account was hacked,
2. Immediate removal of the ban applied to my account,
3. Restoration of my account security and access.
I am fully prepared to provide any evidence required, including:
Proof of account ownership
Payment receipts
Device details
Login records
Recovery information
This is clearly a case of account hijacking followed by an unjustified ban, and I request that my issue be resolved as soon as possible.
Thank you for your attention.
Anıl Ãzkaya
(5518675846(
Solution
Feel free to submit a ban appeal from https://pubgmobile.live/support > Appeal.
Please also keep in mind that as long as an account is found to be cheating it will be permanently banned, regardless of who was on the account at the time. It is your responsibility as the owner to ensure your account remains secure.
Please also keep in mind that as long as an account is found to be cheating it will be permanently banned, regardless of who was on the account at the time. It is your responsibility as the owner to ensure your account remains secure.
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