Ban Appeal – Third-Party Software Detection
Hello,
My account has been banned in-game for “third-party software usage,” but my PC is completely clean and I have never used any hacks, macros, injectors, or unauthorized tools. I was only running the official Tencent/Gameloop emulator.
I have already submitted an appeal through the in-game support system, but I am also contacting you here to ensure the case is reviewed properly.
Account Details:
• Player ID: 52135137972
• Device: PC – Gameloop
• Ban Duration: 06/12/2035
Additional Information:
I strongly believe this is a false detection. I kindly request a thorough re-check of my account. If you need any evidence or additional information, I am ready to provide it.
Thank you.
My account has been banned in-game for “third-party software usage,” but my PC is completely clean and I have never used any hacks, macros, injectors, or unauthorized tools. I was only running the official Tencent/Gameloop emulator.
I have already submitted an appeal through the in-game support system, but I am also contacting you here to ensure the case is reviewed properly.
Account Details:
• Player ID: 52135137972
• Device: PC – Gameloop
• Ban Duration: 06/12/2035
Additional Information:
I strongly believe this is a false detection. I kindly request a thorough re-check of my account. If you need any evidence or additional information, I am ready to provide it.
Thank you.
