Need Help / Banned .

My account has been banned for 10 years without a clear reason, and I want to explain what really happened.

I have never used hacks, cheats, or any illegal software in my life. I always played fairly.

About a week after my account was banned, I found out the reason.
I was playing ranked matches with a player who was very skilled and helped us win many games. Because of that, I added him to play together. I honestly believed he was just a very good player.

Later, I discovered that this player was using hacks, and I had no knowledge of this at all. I did not benefit intentionally, I did not cheat, and I did not support hacking in any way.

I was banned only because I played with him, not because I cheated myself. This ban feels extremely unfair, especially a 10-year ban, when I had no intention to break the rules.

I kindly ask you to review my case again and reconsider the punishment. I am willing to fully cooperate and provide any information needed.

This is My ID: 5285542494
And a Photo of my account.
Screenshot_2025-12-17-14-18-48-829_com.tencent.ig.jpg
Solution
Hello @عمو فيجيتا

Please click the appeal button while trying to log into your account to appeal for your account’s suspension.
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