Need Help / Banned .
My account has been banned for 10 years without a clear reason, and I want to explain what really happened.
I have never used hacks, cheats, or any illegal software in my life. I always played fairly.
About a week after my account was banned, I found out the reason.
I was playing ranked matches with a player who was very skilled and helped us win many games. Because of that, I added him to play together. I honestly believed he was just a very good player.
Later, I discovered that this player was using hacks, and I had no knowledge of this at all. I did not benefit intentionally, I did not cheat, and I did not support hacking in any way.
I was banned only because I played with him, not because I cheated myself. This ban feels extremely unfair, especially a 10-year ban, when I had no intention to break the rules.
I kindly ask you to review my case again and reconsider the punishment. I am willing to fully cooperate and provide any information needed.
This is My ID: 5285542494
And a Photo of my account.
I have never used hacks, cheats, or any illegal software in my life. I always played fairly.
About a week after my account was banned, I found out the reason.
I was playing ranked matches with a player who was very skilled and helped us win many games. Because of that, I added him to play together. I honestly believed he was just a very good player.
Later, I discovered that this player was using hacks, and I had no knowledge of this at all. I did not benefit intentionally, I did not cheat, and I did not support hacking in any way.
I was banned only because I played with him, not because I cheated myself. This ban feels extremely unfair, especially a 10-year ban, when I had no intention to break the rules.
I kindly ask you to review my case again and reconsider the punishment. I am willing to fully cooperate and provide any information needed.
This is My ID: 5285542494
And a Photo of my account.

Solution
Hello @عمو فيجيتا
Please click the appeal button while trying to log into your account to appeal for your account’s suspension.
Please click the appeal button while trying to log into your account to appeal for your account’s suspension.