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Supabase•2mo ago•
2 replies
garyluo

Follow up on Refund Request - Ticket SU-302564

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Hi Supabase Support Team,

I am writing to follow up on my previous request regarding a refund (Ticket ID: SU-302564).
I submitted a request for a refund regarding Invoice, but I haven't received a response yet.
I understand that technical support for Free plans is limited, but this is a Billing/Refund issue, not a technical support request.

As mentioned in my previous ticket:
I realized the plan didn't fit my needs and I haven't utilized the resources. I have already canceled my subscription in the dashboard.

Could you please prioritize this ticket and process the refund?
Thank you for your assistance.

Best regards,
Zhuang Luo
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