It states that i used 3rd party tools to gain an advantage. i did not, im guessing and hoping this is from my console gameplay which i use 2 controllers as one has stick drift but working headset port and one works fine but headset port is broken, so i always have 2 controllers active. I think it detected multiple input devices and thought i was hacking or cheating. I have tried to open ticket but when i log on through the web it just kicks me straight off