I have a question about handling long-running Novu workflows and cancellation.
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Use case:
I have a workflow with 10+ steps
The steps include delays (e.g. 1h, 1d, 1w, 1 month)
The workflow is triggered when a user submits a request and then takes no action
Each delayed step sends a reminder / notification
Requirement:
If the user performs any action (e.g. completes the request, cancels it, etc.), I want the entire workflow to stop immediately, so:
No future delayed steps run
No further notifications are sent
Question:
What’s the recommended way in Novu to:
Cancel / terminate a running workflow?
Or conditionally skip future steps based on an external state change?
Should this be handled via:
Workflow controls (cancellation / pause APIs)?
Step conditions + external state checks?
Triggering a compensating event to stop the workflow?
Or another best-practice pattern?
Would really appreciate guidance or examples
Thanks!
I have a workflow with 10+ steps
The steps include delays (e.g. 1h, 1d, 1w, 1 month)
The workflow is triggered when a user submits a request and then takes no action
Each delayed step sends a reminder / notification
Requirement:
If the user performs any action (e.g. completes the request, cancels it, etc.), I want the entire workflow to stop immediately, so:
No future delayed steps run
No further notifications are sent
Question:
What’s the recommended way in Novu to:
Cancel / terminate a running workflow?
Or conditionally skip future steps based on an external state change?
Should this be handled via:
Workflow controls (cancellation / pause APIs)?
Step conditions + external state checks?
Triggering a compensating event to stop the workflow?
Or another best-practice pattern?
Would really appreciate guidance or examples
Thanks!
