uplay logging in hangs
🐧linux✅solved
Hi community,
I saw multiple issues reported on this topic, but none solved so far (search by "uplay"), therefore creating a new one. I have a Linux (Fedora 43) with Heroic installed both as a flatpak and RPM-based application. Both options produces the same problem: as a user I authenticate in Epic Games Store, download a game and when launching, it hangs on pop-up window from Ubisoft Connect saying "logging in". Logs and screenshot are attached.
What I noticed, there is a Linux process that cannot complete and it's definitely related to the issue: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\upc.exe uplay://launch/353?source=epic&exchangecode=XXXXX&epicuid=XXXXX
Finally, I followed https://github.com/Heroic-Games-Launcher/HeroicGamesLauncher/wiki/How-to-install-Ubisoft-Connect-on-Linux-and-Mac and was able to successfully launch and authenticate in Ubisoft Connect, but when trying to run the game, it hangs as previously. I also tried to run Ubisoft Connect using "RUN EXE ON PREFIX" and was able to auth in Ubisoft Connect. So the only case when the issue appears is exactly when the game is started.
Dear community, do you have any suggestions how to fix the problem or debug further?
I saw multiple issues reported on this topic, but none solved so far (search by "uplay"), therefore creating a new one. I have a Linux (Fedora 43) with Heroic installed both as a flatpak and RPM-based application. Both options produces the same problem: as a user I authenticate in Epic Games Store, download a game and when launching, it hangs on pop-up window from Ubisoft Connect saying "logging in". Logs and screenshot are attached.
What I noticed, there is a Linux process that cannot complete and it's definitely related to the issue: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\upc.exe uplay://launch/353?source=epic&exchangecode=XXXXX&epicuid=XXXXX
Finally, I followed https://github.com/Heroic-Games-Launcher/HeroicGamesLauncher/wiki/How-to-install-Ubisoft-Connect-on-Linux-and-Mac and was able to successfully launch and authenticate in Ubisoft Connect, but when trying to run the game, it hangs as previously. I also tried to run Ubisoft Connect using "RUN EXE ON PREFIX" and was able to auth in Ubisoft Connect. So the only case when the issue appears is exactly when the game is started.
Dear community, do you have any suggestions how to fix the problem or debug further?
logs.txt83.62KB
GitHub
A games launcher for GOG, Amazon and Epic Games for Linux, Windows and macOS. - Heroic-Games-Launcher/HeroicGamesLauncher
