account hacked
β
Answered
Dear Support Team,
My computer was compromised, and as a result, the email address associated with my game account was changed without my authorization. I have already contacted support and submitted all the requested information; however, my recovery request was rejected twice.
I respectfully request direct communication with a support agent, as the questions provided in the account recovery form do not accurately reflect my situation and prevent me from properly verifying ownership of the account.
I am fully willing to provide any additional information required to resolve this issue and recover my account.
Thank you for your time and assistance.
Best regards,
My computer was compromised, and as a result, the email address associated with my game account was changed without my authorization. I have already contacted support and submitted all the requested information; however, my recovery request was rejected twice.
I respectfully request direct communication with a support agent, as the questions provided in the account recovery form do not accurately reflect my situation and prevent me from properly verifying ownership of the account.
I am fully willing to provide any additional information required to resolve this issue and recover my account.
Thank you for your time and assistance.
Best regards,
Solution
You can submit an account recovery request from https://pubgmobile.live/support > Recovery for assistance.
Similar Threads
Was this page helpful?
