Need help: I want support from the global team
✅Answered
Hello. I need help from the global support team.
I can no longer rely on the Japanese support team. Even after completing the identity verification process and being told that my data only needed to be restored, they refused to recover my account without giving any explanation. They only repeat the same template responses and avoid answering my questions.
I sincerely want my account restored, and I am trying everything I can.
Please, I need assistance from the global team.
Could you review my case or guide me to the correct team who can properly check my situation?
Thank you very much.
I can no longer rely on the Japanese support team. Even after completing the identity verification process and being told that my data only needed to be restored, they refused to recover my account without giving any explanation. They only repeat the same template responses and avoid answering my questions.
I sincerely want my account restored, and I am trying everything I can.
Please, I need assistance from the global team.
Could you review my case or guide me to the correct team who can properly check my situation?
Thank you very much.
Solution
We only provide community support for the global version of PUBG MOBILE. Therefore we are unable to help you with other regional versions of the game.
Feel free to contact the customer service of the regional version again for assistance regarding account recovery.
Feel free to contact the customer service of the regional version again for assistance regarding account recovery.
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