What im supposed to do if my account had been approved via submitted form.i can see that i didnt receive any email from pubg mobile
Solution
The recovery process from https://pubgmobile.live/support is being discontinued that's why you are unable to see your request on the status sheet.
The form will be updated soon with information about where to check the result. Please keep an eye on the Recovery section of https://pubgmobile.live/support.