Paused (free) project – restore backup loop / connect disabled”
🤷other
Hi!
I have a Free plan project that has been paused for over 90 days.
The project still appears in the dashboard, and it says:
“This project has been paused for over 90 days and cannot be restored through the dashboard. However, your data remains intact and can be downloaded as a backup.”
When I click “Restore the backup to a new Supabase project”, I’m redirected to the dashboard restore guide, which requires clicking “Connect” on the old project (and I need the URL for the project, but the url no longer excist as I understand?)— but the Connect button is disabled because the project is paused.
So I’m stuck in a loop and can’t trigger the restore.
Is there a way to restore the retained backup to a new project, or do I need support to trigger this manually?
Thanks!
I have a Free plan project that has been paused for over 90 days.
The project still appears in the dashboard, and it says:
“This project has been paused for over 90 days and cannot be restored through the dashboard. However, your data remains intact and can be downloaded as a backup.”
When I click “Restore the backup to a new Supabase project”, I’m redirected to the dashboard restore guide, which requires clicking “Connect” on the old project (and I need the URL for the project, but the url no longer excist as I understand?)— but the Connect button is disabled because the project is paused.
So I’m stuck in a loop and can’t trigger the restore.
Is there a way to restore the retained backup to a new project, or do I need support to trigger this manually?
Thanks!
