Unable to access my PUBG mobile account
✅Answered
My PUBG Mobile account was locked for security reasons after I changed my phone. My old device is permanently broken, and I can’t log in from a trusted device or use QR login. How can I submit a proper appeal or support ticket to recover my account? I can provide full ownership details immediately.
Id: 5881451032
Id: 5881451032
Solution
Please tap the "Go Remove" button and follow the instructions on the screen to remove it. If you are unable to do so, your only option is to wait until the specified date.
Please reach out to the customer service via in-game or by sending an email to service@pubgmobile.com if you require further assistance regarding this.
Please reach out to the customer service via in-game or by sending an email to service@pubgmobile.com if you require further assistance regarding this.
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