Cloudflare Registrar / nameserver issue
🌐Registrar
Hi — I need help with a Cloudflare Registrar / nameserver control issue connecting my domain to Squarespace.
Domain: agapehomeplus.com
Registrar: Cloudflare Registrar (WHOIS shows Cloudflare, Inc.)
Goal: connect to Squarespace (DNS connect preferred; transfer also attempted)
1) I registered agapehomeplus.com through Cloudflare Registrar.
2) I later added the domain as a Cloudflare zone (standard onboarding).
3) While connecting to Squarespace, it kept looping “connection in progress” and eventually “connection failed” (after ~48 hours).
4) I tried the correct Squarespace DNS records (A records for @, CNAME for www, and the verify record), all DNS-only.
After #4:
- I re-added the domain to Cloudflare, but I cannot find anywhere in the Cloudflare portal to change nameservers (no registrar-level “nameservers” edit that I can locate).
- I removed the domain from Squarespace and re-added it to force a recheck.
- I also tried changing the verify.squarespace.com record to a TXT (as another troubleshooting attempt).
- When I try to transfer the domain out, I cannot find the authorization/EPP code in Cloudflare Registrar.
I’m not stuck on basic DNS record entry; I’m stuck on registrar/nameserver control + transfer code access. What is the correct place in Cloudflare to manage nameservers / generate the EPP code, or what’s the correct escalation path?
Domain: agapehomeplus.com
Registrar: Cloudflare Registrar (WHOIS shows Cloudflare, Inc.)
Goal: connect to Squarespace (DNS connect preferred; transfer also attempted)
1) I registered agapehomeplus.com through Cloudflare Registrar.
2) I later added the domain as a Cloudflare zone (standard onboarding).
3) While connecting to Squarespace, it kept looping “connection in progress” and eventually “connection failed” (after ~48 hours).
4) I tried the correct Squarespace DNS records (A records for @, CNAME for www, and the verify record), all DNS-only.
After #4:
- I re-added the domain to Cloudflare, but I cannot find anywhere in the Cloudflare portal to change nameservers (no registrar-level “nameservers” edit that I can locate).
- I removed the domain from Squarespace and re-added it to force a recheck.
- I also tried changing the verify.squarespace.com record to a TXT (as another troubleshooting attempt).
- When I try to transfer the domain out, I cannot find the authorization/EPP code in Cloudflare Registrar.
I’m not stuck on basic DNS record entry; I’m stuck on registrar/nameserver control + transfer code access. What is the correct place in Cloudflare to manage nameservers / generate the EPP code, or what’s the correct escalation path?
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