Need help with ticket SU-320073 (project paused)
🤷other
Hi! Could someone please help with our ticket?
Our project GenPic has been paused for over a week.
We requested to downgrade to the Free plan and cancel the outstanding invoice, but we haven’t received any response yet.
Ticket ID: SU-320073.
Our project GenPic is currently paused because Supabase requires payment.
We only used the paid plan for one month to test features, and now we want to switch back to the Free plan because the project is not generating revenue yet.
We are not exceeding any Free-tier limits, and we kindly ask for:
Downgrading project to the Free plan
Canceling the outstanding invoice ($12.10)
We just need the project to be active again so we can continue development.
Thank you very much!
Our project GenPic has been paused for over a week.
We requested to downgrade to the Free plan and cancel the outstanding invoice, but we haven’t received any response yet.
Ticket ID: SU-320073.
Our project GenPic is currently paused because Supabase requires payment.
We only used the paid plan for one month to test features, and now we want to switch back to the Free plan because the project is not generating revenue yet.
We are not exceeding any Free-tier limits, and we kindly ask for:
Downgrading project to the Free plan
Canceling the outstanding invoice ($12.10)
We just need the project to be active again so we can continue development.
Thank you very much!
