Hi everyone,
My PUBG MOBILE account got banned, but I believe it happened because my account was hacked.
During the same time:
• My Gmail (linked to the game) had unauthorized login attempts
• I received security alerts with unknown IPs/devices
• Someone tried to change my linked email and phone number
• Abnormal activity appeared in my account (maps I never play, like Nusa)
I have already contacted PUBG support and sent all screenshots and evidence, but the ban is still active.
Has anyone here faced a similar situation and actually got their account back?
Any advice or tips would really help. Thanks