My production database is completely down — data transfer quota exceeded and I can't access the proj
NeonI have a Neon Free tier database (endpoint: ep-little-snow-ai9m3saz, region: us-east-1) that was originally provisioned through Vercel Postgres before the migration. The project doesn't appear under my Neon Console account, so I can't manage it or upgrade the plan.
All connections are being refused with "Your project has exceeded the data transfer quota" — my production app is fully down.
Could a Neon team member help me either:
Reset the data transfer quota so my app can reconnect
Transfer this project to my Neon account (admin@thevongroupusa.com) so I can manage it
This is urgent — it's a live business app. Thanks!
All connections are being refused with "Your project has exceeded the data transfer quota" — my production app is fully down.
Could a Neon team member help me either:
Reset the data transfer quota so my app can reconnect
Transfer this project to my Neon account (admin@thevongroupusa.com) so I can manage it
This is urgent — it's a live business app. Thanks!
