16 Replies
@FranckCastle what you say what problem thousand player I'd are eating pubg
And solution is contacting the in-game Customer Service.
I thought you uninstalled the game, @Deb misra?
@ADMON What's the issue?
@FranckCastle Very lol solution is contact customer service is not recover my account
That message is incorrect, @ADMON. You need to wait until the account suspension expires.
If you have encountered an issue with the account unlinking feature, @ADMON, contact the customer service from the settings or login menu, select
I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #game-news.@ADMON:
Why has my account been suspended?
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the
File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@umerbhatti 33 @Deb misra We cannot help you regarding lost/unlinked accounts. Please contact in game support
My account not give me
Yet your only solution, even if it's very lol.
Your feedback on it can be uploaded in #old.
Ok
Now move to another channel.
Next message here will result in a mute.
@JinThomson 50 time i contact customer service.
Keep trying
What's the issue,@Hissoka KH7?