@AEX HUNTER:
@AEX HUNTER:
Why has my account been suspended?
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
16 Replies
you can file a fair claim
Why my account got ban without any suspicious activity without any reason my account ban for 7 days
@Tahoiriu:
Why has my account been suspended?
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@Deleted User it has been answered.
@LATIMHFE it would be easier if you have linked it with other social media account. You can try contacting the in game customer service.
I've already written twice, but the bot only responds. It looks like I can't get my account back, but thank you for your answers
@Rock47
my friend accidentally switched servers. Is there any possibility of correction
He change change it after the cooldown.
Yes, @Noobie ??
I have done that survey to get 6000 to 10000 uc when will i get that uc @Rock47
Event Period: December 2020 - March 2021 The rewards will be issued to players' accounts within 15 business days of the relevant announcement. Please keep an eye out for an in-game mail on this matter.
some Indonesian hacker hacked my pubg id which was linked to my fb and my contact no ... and he linked his google play account as well. Now I am unable to login as it says "Your account has been logged in with a newest version". I have already updated my pubg and there is no such update pending. Kindly help me recover my account as the in game support is not so helpful.
Listen bro i can do many reports or only one report@Rock47
Go through the Event Details clearly, https://discord.com/channels/393088095840370689/481197473403240451/784073780132839454
@shahab94 contact the in game customer service and also Facebook.
my facebook is secure and the hacker has no access to it ... the only way for him to login is his gmail account which he linked after hacking
contact the in game customer service
i did many times but nothing comes from their end instead of useless bot replies