Still I am waiting for response! I deserve help and that hacker deserves punishment
Still I am waiting for response! I deserve help and that hacker deserves punishment
17 Replies
Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. The customer service receives an enormous number of requests every day. It takes time to review all of them. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them. We kindly ask for your patience and understanding while they get to your request.
What does this mean and how they gon contact me ?

Please! I am just getting same type of response. I need help. If you also can’t help then at least know who can. Forward me to them please!
Customer support aren’t people, they talk nothing, listen nothing directly closes conversation
hello everyone,
My account was banned on 4/6/2021 knowing that I opened the account on 6/6/2021, which means that the ban date was wrong. So I am satisfied on the Facebook page, I have followers and supporters, and I fear for my good reputation, so it is impossible to use violations or cheat files in the game. I've been playing since season 3 and I know the rules and laws of the game very well, and I have videos that explain how to play. I hope to check my account again to confirm my words
My ID : 5268355838
My user name : ͜͡JxP・MoMo
Please refer to the private message from @PUBG MOBILE for further information, @Hema.
They will contact you in-game in the same ticket, or a new one
Thank you for you
@Rebel I can play the games with any account or just wait for their response?
Can you take with me Arabia
You can continue playing normally
@ᴬᶜSHIVAY 🔥 Are you looking for a community support in Arabic language?
Yes
Can you refer me to customer support, because when I connect them they closes the conversation without listening anything nor saying. Even when i am in Nepal now, they closes conversation saying Indian users. It looks like if they just need smth to close the cases.
Please join the MENA server. You can find the invite link in #guidelines — subpoint
3.1
Hey hey….I got a reply from the costumer support…what to do now.?


I attached the screenshot of payment receipts
Weare