Early 1.7 Update Release
Approximately two hours ago, we released the 1.7 update to a few areas. It will be officially launched in approximately 12 hours. We will publish the patch notes later today. In the meantime, if you have any feedback or concerns related to the early update release, please use the below thread.
84 Replies
Ios when ?
It might be delayed.
:BedSadge: :BedSadge:
Thank you :tj_jerry_jerryheart:
Patch notes?
Nice
Today
🧐
Hey not sure if this is the right place to ask but I can't get past the first screen on pubg. They're telling me to update the game but I literally just downloaded it? Does anyone know what's the issue and how to solve it?Hello, @alex. Can you please provide us the following information? ▫️ Numeric User Identification ▫️ Device ▫️ Wi-Fi or Cellular ▫️ Country ▫️ City
yes, is the same issue
i just don't remember my ID, but i use a samsung device, wifi connection, brazil
What is your city?
bahia state
Noted, thank you.
What is your device specifically?
is a Galaxy A20s
All right, thank you.
Poco X3pro
Nepal
Can any of you try performing this?
▫️ 1. Go to your device Settings.
▫️ 2. Go to Applications.
▫️ 3. Find "Google Play Store".
▫️ 4. Clear data and cache.
▫️ 5. Restart your device.
okay
still happening
@Piston no still not working
Can you maybe try clearing its data and cache, then restart your device?
game data?
or play store data?
Google Play Store's data and cache.
@Piston my messages are getting deleted
There is a problem I can’t install the update ▫️ 5516634908 ▫️ iPhone XR ▫️ Wi-Fi ▫️ Slovenia ▫️ TolminApologies, your message contained too many emojis and it was automatically removed by the bot.
Ah ok.Did you find the reason why I can’t install the update?
Can you please try this, @Erion?
I tried doing that looks like IOS can’t access it because I Couldn’t even clear the data/cache
still 😔
Nevermind. Sorry. I realized that you were on iOS.
Thank you for trying.
Oh it’s ok I’ll wait till tomorrow
thank you for helping.. I'll wait a little more until this new update appears :catok:
@Piston still problem in android
@Piston @Error
Thank you for your kind understanding, @Erion and @'.
No thank you for helping us!❤️
The issue is being looked into. We will mention you when we have an update. Your patience would be highly appreciated.
Hello, today is the 15th, I removed the pubg, and installed it back. After I entered the game, I got the following message: (A new version is available, please update the game before proceeding. Refresh.? Click cancel to exit the game) I did so, but when I go to the Play market there is no update, and, accordingly, I can not enter the game. I ask you to help with solving this problem.
My Gmail
bicu.vlad24@gmail.com
Please add following details to further troubleshoot the issue, @nouzen8s.
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country
▫️ City
@Piston
I did that and its oka now
We do not recommend that you download or update PUBG MOBILE from third-party app markets or websites, @xYz. This is risky and may result in an account suspension.
Redmi note 9 128gb 4 ram
Cellular
Italy
Treviso
I don t now where seek the numeric user identification
I bad speek English
It is your in-game ID.
On discord?
Or my name in pubg
Your PUBG MOBILE user identification. The one with the numbers.
I don't now , I can not entering the game
No worries.
Ok
Can you download the game from https://pubgmobile.com, update via Google Play and then see what happens?
Ok
Hello, please someone can help me ?
this error message appears there is marked that an update must be done but when I go to google play there is no updateI have already installed and reinstalled the game
@ChoPakaPik
@Piston its problem in google store bro
Numeric user identification : 5767707448
Device : huawei p30 pro
Wi-Fi
Country :France
Citroën : Paris
@Quendi
thanks a lot it worked
@ChoPakaPik, please try to follow this procedure and see if it will make any difference.
Okey thank you
You're welcome, @ChoPakaPik.
Trying to send patch note link from the website @Quendi
Please refer to this and see if it helps, @' and @xYz.
As for you, you may need to wait until the iOS update is released tomorrow, @Erion. You can keep an eye on #game-news.
Ok I will.
sorry, it seemed I still can't update the game and log in accordingly😂
but now at least he enters the place where you choose what to enter through Twitter Facebook ....
Please refer to the pinned messages of #questions for further information.
I correctly understood from the fixed messages that the update will be available in 12 hours, and it will be possible to enter the game?
Thanks you so so much for your help @Quendi
It works I can play
Glad to hear that, and you're most welcome, @ChoPakaPik.
You may refer to #game-news for more information about the update. You can enter the game now, but you can update the game tomorrow.
i made the download through the site and the update mess didn't appear. the game is running normally now. thank you so much for the help guys :CatLove:
I can not enter,writes that with this account you were logged in A newer version of the game. With it you can no longer enter the old version of the game, update the game.
Until the latest version
But I can not do this, there is no update in the Play market
Tomorrow I'll check if I can log in after the update
Thanks for your help ❤️
What is the game version displayed on Google Play, @nouzen8s?
1.5.0
Are you sure you uninstalled it from Google Play, and then downloaded it from the website?
Yes
Can you please provide a video recording?
Video recording of what?
Can you please provide a screenshot of where you downloaded version 1.6 from (website)?
I downloaded 1.1GB
hey Piston, just like you said the update button appeared this morning and now I'm able to play. Thanks a lot for the help!
How can one update pubg kr on ios without having to change apple id region
Pls help.
We provide community support only for the global English version of PUBG MOBILE here, @iXTwfcollins.
Its called pubg mobile Korea and Japanese version why should it be available outside their appstore region makes sense right ?
hello
can you tell mehow can i download 1.7 update in gameloop emulator
I cant stop auto download resources since v1.7 update pls fix this @Moderator
I accidentally changed my server to middle east from asia I was already in ACE this season will I still the tier rewards for this season ?
Yes
@mochaw thank you so much
You're welcome
In 1.7 update, there is no option to turn off auto download. I can't play because of this.