347073
IImmich
•Created by 347073 on 4/8/2025 in #help-desk-support
Immich Jobs Not running or Failing
The server is running Ubuntu 24.04 with the latest patches, and the file system is just the standard one that comes with Ubuntu
44 replies
IImmich
•Created by 347073 on 4/8/2025 in #help-desk-support
Immich Jobs Not running or Failing
Just trying to troubleshooting through the problem, it looks like the Immich_Server container is working as it allows upload, it lets me login fine, and let's my upload images, it's then at the point of I believe the jobs where it fails with that error message which I'd assume is the Redis container so could it be an issue that the server cannot see the Redis container so it falls over, or can it see it but Redis doesn't have the permissions to run the microservice job...
44 replies
IImmich
•Created by 347073 on 4/8/2025 in #help-desk-support
Immich Jobs Not running or Failing
The error message on the docker immich_server logs referring to Unable to run job handler, is there a specific way I can troubleshoot this? Is is that the immich_server cannot access the redis/or postgres server so it cant process the job, or could it potentially be a permissions thing, although the permissions haven't changed on any of the folders
44 replies
IImmich
•Created by 347073 on 4/8/2025 in #help-desk-support
Immich Jobs Not running or Failing
44 replies
IImmich
•Created by 347073 on 4/8/2025 in #help-desk-support
Immich Jobs Not running or Failing
No I tried that but it didnt work and just started from scratch again. I'm not too bothered about the database to be honest, there's only 1 user on there and there's just a load of tags that I have done for images like receipts which I dont mind doing again
44 replies
IImmich
•Created by 347073 on 4/8/2025 in #help-desk-support
Immich Jobs Not running or Failing
Okay thanks, will give that a go and see if just starting over again with the new Redis image works
44 replies
IImmich
•Created by 347073 on 4/8/2025 in #help-desk-support
Immich Jobs Not running or Failing
@Tempest out of curiosity, If I wanted to completely wipe my server of Immich and start over, how easy would it be to import all my photos that are currently in Immich to a new instance of it?
44 replies
IImmich
•Created by 347073 on 4/8/2025 in #help-desk-support
Immich Jobs Not running or Failing
No worries, thank you for your help. I'll mess around with it later on today and see what I can do
44 replies
IImmich
•Created by 347073 on 4/8/2025 in #help-desk-support
Immich Jobs Not running or Failing
44 replies
IImmich
•Created by 347073 on 4/8/2025 in #help-desk-support
Immich Jobs Not running or Failing
44 replies
IImmich
•Created by 347073 on 4/8/2025 in #help-desk-support
Immich Jobs Not running or Failing
44 replies
IImmich
•Created by 347073 on 4/8/2025 in #help-desk-support
Immich Jobs Not running or Failing
Let me give that a try now
44 replies
IImmich
•Created by 347073 on 4/8/2025 in #help-desk-support
Immich Jobs Not running or Failing
It did delete a lot of old images and saved me a good few GB so thanks for that, but didn't fix this issue unfortunately
44 replies
IImmich
•Created by 347073 on 4/8/2025 in #help-desk-support
Immich Jobs Not running or Failing
44 replies
IImmich
•Created by 347073 on 4/8/2025 in #help-desk-support
Immich Jobs Not running or Failing
Thank you
44 replies
IImmich
•Created by 347073 on 4/8/2025 in #help-desk-support
Immich Jobs Not running or Failing
Before I mess and break something, how would I go about deleting the valkey volume? Taking down and back up the stack I can do pretty easy 😆
44 replies
IImmich
•Created by 347073 on 4/8/2025 in #help-desk-support
Immich Jobs Not running or Failing
44 replies
IImmich
•Created by 347073 on 4/8/2025 in #help-desk-support
Immich Jobs Not running or Failing
Happy to provide any other screenshots or evidence if that would help
44 replies
IImmich
•Created by 347073 on 4/8/2025 in #help-desk-support
Immich Jobs Not running or Failing
I updated today, i reviewed the compose yml and made sure everything was using the up to date images from the immich website
44 replies
IImmich
•Created by 347073 on 4/8/2025 in #help-desk-support
Immich Jobs Not running or Failing
I try and stay up to date with the latest releases so I'll update maybe a day or so after its been released
44 replies