light
light
RRunPod
Created by light on 4/28/2025 in #⚡|serverless
Stuck when run is triggered via API call but not on dashboard?
@₳Ñ₳𝕄îӃ₳ sure, I have sent you 2 recordings of what is happenning and explaining the code. Let me know if it helps.
69 replies
RRunPod
Created by light on 4/28/2025 in #⚡|serverless
Stuck when run is triggered via API call but not on dashboard?
Hi @₳Ñ₳𝕄îӃ₳ I replied on the email, but will copy-paste my reply here:
It is still bugged, but now it is stuck in progress even if I trigger it directly from the dashboard:

here is a recording.
https://app.canvid.com/share/fi_01JTFC00JSQMJPP236V39N3NKW

As you can see, in the code and even on the "progress output" it is not stuck on the "Done" but the status is in progress, however it seems that jobs triggered via API is now getting completed..

This is very weird
It is still bugged, but now it is stuck in progress even if I trigger it directly from the dashboard:

here is a recording.
https://app.canvid.com/share/fi_01JTFC00JSQMJPP236V39N3NKW

As you can see, in the code and even on the "progress output" it is not stuck on the "Done" but the status is in progress, however it seems that jobs triggered via API is now getting completed..

This is very weird
69 replies
RRunPod
Created by light on 4/28/2025 in #⚡|serverless
Stuck when run is triggered via API call but not on dashboard?
haha kind of an off topic but - we are using AI features to make screen recording look more professional with few edits (mine is very bare tho as I did not even edit it)
69 replies
RRunPod
Created by light on 4/28/2025 in #⚡|serverless
Stuck when run is triggered via API call but not on dashboard?
So on /runsync it says it's done but in status it's not?
exactly.
69 replies
RRunPod
Created by light on 4/28/2025 in #⚡|serverless
Stuck when run is triggered via API call but not on dashboard?
I clicked the "Open ZenDesk ticket" above, are there any way of opening a ticket or that's it? (I may have entered the wrong email, but I guess that's fine?)
69 replies
RRunPod
Created by light on 4/28/2025 in #⚡|serverless
Stuck when run is triggered via API call but not on dashboard?
69 replies
RRunPod
Created by light on 4/28/2025 in #⚡|serverless
Stuck when run is triggered via API call but not on dashboard?
yes that is correct, I will try to record my screen later to show what it looks like.
69 replies
RRunPod
Created by light on 4/28/2025 in #⚡|serverless
Stuck when run is triggered via API call but not on dashboard?
@riverfog7 ok I just tried it, very weird thing is happening: If I run this from my proxy API (this is in NodeJS):
const requestConfig = {
method: 'POST',
headers: {
'Content-Type': 'application/json',
Authorization: `Bearer ${runpod.api_key}`,
},
body: JSON.stringify({
input: {
video_path,
audio_path,
},
}),
};

const response = await fetch(`${runpod.endpoint}/runsync`, requestConfig);
const data = await response.json();

return data;
const requestConfig = {
method: 'POST',
headers: {
'Content-Type': 'application/json',
Authorization: `Bearer ${runpod.api_key}`,
},
body: JSON.stringify({
input: {
video_path,
audio_path,
},
}),
};

const response = await fetch(`${runpod.endpoint}/runsync`, requestConfig);
const data = await response.json();

return data;
data would return:
{
"delayTime": 5150,
"executionTime": 2775,
"id": <job id>,
"output": {
"message": "Files processed, uploaded, and cleaned up successfully",
"signed_url": "..."
},
"status": "COMPLETED",
"workerId": "83kgwesbus3cfb"
}
{
"delayTime": 5150,
"executionTime": 2775,
"id": <job id>,
"output": {
"message": "Files processed, uploaded, and cleaned up successfully",
"signed_url": "..."
},
"status": "COMPLETED",
"workerId": "83kgwesbus3cfb"
}
meaning it has been COMPLETED BUT If I visit the dashboard it would show as IN PROGRESS, calling the API to check for the status of job id, it would return IN PROGRESS then after a couple of minutes it would get removed from my "requests" panel leaving no trace of that ever happening. Although In reality, I will not use runsync in my project since it is a proxy API and I do not want to have timeout errors if my process in the future would take too long to finish. I would rather use run and poll the status.
69 replies
RRunPod
Created by light on 4/28/2025 in #⚡|serverless
Stuck when run is triggered via API call but not on dashboard?
Hmm this is kind of weird try to open a ticket
Thank you so much!
69 replies
RRunPod
Created by light on 4/28/2025 in #⚡|serverless
Stuck when run is triggered via API call but not on dashboard?
No description
69 replies
RRunPod
Created by light on 4/28/2025 in #⚡|serverless
Stuck when run is triggered via API call but not on dashboard?
sorry, how would I know if the handler is running?
69 replies
RRunPod
Created by light on 4/28/2025 in #⚡|serverless
Stuck when run is triggered via API call but not on dashboard?
I even waited for the build to complete
69 replies
RRunPod
Created by light on 4/28/2025 in #⚡|serverless
Stuck when run is triggered via API call but not on dashboard?
No description
69 replies
RRunPod
Created by light on 4/28/2025 in #⚡|serverless
Stuck when run is triggered via API call but not on dashboard?
lemme try using print and update you guys.
69 replies
RRunPod
Created by light on 4/28/2025 in #⚡|serverless
Stuck when run is triggered via API call but not on dashboard?
all the workers are on idle as well
69 replies
RRunPod
Created by light on 4/28/2025 in #⚡|serverless
Stuck when run is triggered via API call but not on dashboard?
the RunPodLogger doesn't seem to work
69 replies
RRunPod
Created by light on 4/28/2025 in #⚡|serverless
Stuck when run is triggered via API call but not on dashboard?
No description
69 replies
RRunPod
Created by light on 4/28/2025 in #⚡|serverless
Stuck when run is triggered via API call but not on dashboard?
No description
69 replies
RRunPod
Created by light on 4/28/2025 in #⚡|serverless
Stuck when run is triggered via API call but not on dashboard?
or there might be some error? that keeps retrying
the code I sent you was a refactored version, this was the first version that has the same issue, at first I thought something is failing that's why it stuck so i added retry event and error handlers, but that doesn't seem to be the case
69 replies
RRunPod
Created by light on 4/28/2025 in #⚡|serverless
Stuck when run is triggered via API call but not on dashboard?
I mean "In Progress" status
69 replies