CaptainTim
IImmich
•Created by CaptainTim on 2/2/2025 in #help-desk-support
getting error while trying to load full quality images on my phone.
Hi, whenever I am outside of my local network on my phone and try to look at most (like 99% of them) images or videos I get an error and I only get to see the thumbnail. This happens on all mobile devices on the app.
This is the error
Error precaching next image: ClientException with SocketException: Connection timed out (OS Error: Connection timed out, errno = 110)
I get that it's cause my server is not responding but I have no clue how to fix it and when I search it up it brings me to other forums not related to immich specifically.
I can also sometimes get this error.
Instance of 'FlutterErrorDetails' Exception: ClientException with SocketException: Connection timed out (OS Error: Connection timed out, errno = 110)
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