ROODAY
IImmich
•Created by ROODAY on 4/3/2025 in #help-desk-support
Large file doesn't download from Immich
As for the toast progress bar, seems to have the same issue on Edge browser, perhaps there was a regression in the web client?
27 replies
IImmich
•Created by ROODAY on 4/3/2025 in #help-desk-support
Large file doesn't download from Immich
Hmm I can try in a couple other browsers to see, I've just been using Firefox. As to loading into browser memory, I guess this is related to other issues I've seen about Immich not supporting streaming/chunking of large files? Is that something currently being worked on? Or is there a design that has alignment? I wouldn't mind helping out on implementation there
27 replies
IImmich
•Created by ROODAY on 4/3/2025 in #help-desk-support
Large file doesn't download from Immich
Just tried downloading again via local IP, even after the download started in firefox, the toast in Immich showed 0%, so there's definitely an issue there. At least this time it took less time before the download started, so perhaps something was cached?
*also just did one more test with the public domain/traefik, and yep that worked too, just took a long while for the download to start (one it shows up in the firefox downloads it goes really quick) and the progress bar never moved from 0%
27 replies
IImmich
•Created by ROODAY on 4/3/2025 in #help-desk-support
Large file doesn't download from Immich
@Zeus Just tried again on both public domain + local IP, noticed this behavior:
- On both, the download for a large file (4gb video), hangs at 0% for a long time. Actually even for a small picture, it will show the toast at the bottom left with 0% for a few seconds, even if the image downloads instantly. Not sure if the data powering that toast/modal is inaccurate/not hooked up?
- While waiting for the public domain (behind traefik) download to do anything, I opened the local IP and tried downloading. This would also hang at 0% for a long while (maybe like 3-4 minutes?). Then suddenly I would see the download appear in firefox downloads and it would complete pretty quickly (for both the proxy and local ip/direct connection). So it seems the proxy isn't the issue here, as it worked both on proxy and local IP, just took a really long time for both (about the same time before the download started on either path).
- I tried checking
docker logs -f immich_server but I don't see anything about the downloads, just websocket connections
Based on this, I'm starting to suspect the issue is that some job is running to prepare the download (ffmpeg?) and only after that's done it begins downloading? Is there any way to verify if that is the case? I can't find any logs.
Also, if that is the case, why is there anything being done to the video before download? I have my immich server accessible via samba and I can see on disk it's an mp4, so shouldn't it just download directly without needing to do anything? Or is something else happening here?27 replies
IImmich
•Created by ROODAY on 4/3/2025 in #help-desk-support
Large file doesn't download from Immich
Yeah I don't have any issues uploading large files, only downloading large files. I do use cloudflare but unproxied, so only for DNS. I guess maybe there are some different Traefik options for upload vs download? Haven't tried over IP yet, just need to create a large file again first
27 replies
IImmich
•Created by ROODAY on 4/3/2025 in #help-desk-support
Large file doesn't download from Immich
Makes sense, I'll try again on local IP and see if it has the same issue
27 replies
IImmich
•Created by ROODAY on 4/3/2025 in #help-desk-support
Large file doesn't download from Immich
I'm not sure that's it, as I have followed the steps there for traefik and I still have this issue
27 replies
IImmich
•Created by ROODAY on 4/3/2025 in #help-desk-support
Large file doesn't download from Immich
I didn't try 5 but I'm not sure that's relevant, as the use case here is I want to be able to share sometimes large videos with friends, they should be able to download it just like on Google Photos
27 replies