Mattaton
Mattaton
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IImmich
Created by Mattaton on 1/23/2025 in #help-desk-support
I have one video from Dec 25th that will not upload from phone
Okay. Will do! Thanks for all the help and info!
30 replies
IImmich
Created by Mattaton on 1/23/2025 in #help-desk-support
I have one video from Dec 25th that will not upload from phone
Sorry. One last thing. On my app, the video that wouldn't upload before now shows a cloud with a check. Meaning it has been uploaded. But if I go to the Backup settings, it's still trying to upload it again and continues showing that one asset is to be uploaded. Will this just eventually figure itself out?
30 replies
IImmich
Created by Mattaton on 1/23/2025 in #help-desk-support
I have one video from Dec 25th that will not upload from phone
OH! On the app. I was looking for it in server settings. Thanks!
30 replies
IImmich
Created by Mattaton on 1/23/2025 in #help-desk-support
I have one video from Dec 25th that will not upload from phone
Is network switching something in the Immich settings? I am googling it and people are talking about using the router or local DNS to do that. Which I am doing already. Is there something fairly new in Immich for this?
30 replies
IImmich
Created by Mattaton on 1/23/2025 in #help-desk-support
I have one video from Dec 25th that will not upload from phone
I had let the Android app sit for that long and it still never finished. But, anyway, I know how to get around that should it happen again. Thanks!
30 replies
IImmich
Created by Mattaton on 1/23/2025 in #help-desk-support
I have one video from Dec 25th that will not upload from phone
Yep. Just noting that's when I realized it had done something. 🙂
30 replies
IImmich
Created by Mattaton on 1/23/2025 in #help-desk-support
I have one video from Dec 25th that will not upload from phone
And the web interface said upload completed.
30 replies
IImmich
Created by Mattaton on 1/23/2025 in #help-desk-support
I have one video from Dec 25th that will not upload from phone
These lines popped up in the container log 
[01/23/25 12:16:07] INFO     Loading detection model 'buffalo_l' to memory      
[01/23/25 12:16:07] INFO     Setting execution providers to                     
                             ['CUDAExecutionProvider', 'CPUExecutionProvider'], 
                             in descending order of preference                  
[01/23/25 12:16:07] INFO     Loading visual model 'ViT-B-32__openai' to memory  
[01/23/25 12:16:07] INFO     Setting execution providers to                     
                             ['CUDAExecutionProvider', 'CPUExecutionProvider'], 
                             in descending order of preference                  
[01/23/25 12:16:09] INFO     Loading recognition model 'buffalo_l' to memory    
[01/23/25 12:16:09] INFO     Setting execution providers to                     
                             ['CUDAExecutionProvider', 'CPUExecutionProvider'], 
                             in descending order of preference  
[01/23/25 12:16:07] INFO     Loading detection model 'buffalo_l' to memory      
[01/23/25 12:16:07] INFO     Setting execution providers to                     
                             ['CUDAExecutionProvider', 'CPUExecutionProvider'], 
                             in descending order of preference                  
[01/23/25 12:16:07] INFO     Loading visual model 'ViT-B-32__openai' to memory  
[01/23/25 12:16:07] INFO     Setting execution providers to                     
                             ['CUDAExecutionProvider', 'CPUExecutionProvider'], 
                             in descending order of preference                  
[01/23/25 12:16:09] INFO     Loading recognition model 'buffalo_l' to memory    
[01/23/25 12:16:09] INFO     Setting execution providers to                     
                             ['CUDAExecutionProvider', 'CPUExecutionProvider'], 
                             in descending order of preference
30 replies
IImmich
Created by Mattaton on 1/23/2025 in #help-desk-support
I have one video from Dec 25th that will not upload from phone
Wait. It finally finished. Sat on 100% for a long time!
30 replies
IImmich
Created by Mattaton on 1/23/2025 in #help-desk-support
I have one video from Dec 25th that will not upload from phone
Container logs are just spitting out lots of DEBUG lines like 
[Nest] 261  - 01/23/2025, 12:08:21 PM   DEBUG [Api:LoggingInterceptor~mg3oj6yo] GET /api/assets/945c41ea-d700-42bb-a7ce-da3ff26d15aa/video/playback?c=e%2FrvAQrwuUqkS9D%2F%2BvKz9wwNd4w%3D 206 46.84ms ::ffff:192.168.73.5
[Nest] 261  - 01/23/2025, 12:08:21 PM   DEBUG [Api:LoggingInterceptor~mg3oj6yo] GET /api/assets/945c41ea-d700-42bb-a7ce-da3ff26d15aa/video/playback?c=e%2FrvAQrwuUqkS9D%2F%2BvKz9wwNd4w%3D 206 46.84ms ::ffff:192.168.73.5
30 replies
IImmich
Created by Mattaton on 1/23/2025 in #help-desk-support
I have one video from Dec 25th that will not upload from phone
Running on unRAID, INtel Core i7 12700K with 64GB RAM
30 replies
IImmich
Created by Mattaton on 1/23/2025 in #help-desk-support
I have one video from Dec 25th that will not upload from phone
No description
30 replies
IImmich
Created by Mattaton on 1/23/2025 in #help-desk-support
I have one video from Dec 25th that will not upload from phone
Well. Try to, assuming that will work. 😄
30 replies
IImmich
Created by Mattaton on 1/23/2025 in #help-desk-support
I have one video from Dec 25th that will not upload from phone
For now I will just manually upload the video via the web interface.
30 replies
IImmich
Created by Mattaton on 1/23/2025 in #help-desk-support
I have one video from Dec 25th that will not upload from phone
I'm using SWAG. Yes. I will look into the network switching. Thanks!
30 replies
IImmich
Created by Mattaton on 1/23/2025 in #help-desk-support
I have one video from Dec 25th that will not upload from phone
By local IP, you mean I have to set the app to use local IP...which means without a VPN on my phone it won't work outside my local network.
30 replies
IImmich
Created by Mattaton on 1/23/2025 in #help-desk-support
I have one video from Dec 25th that will not upload from phone
When I am in my house, my router points back to my local server and does not use cloudflare (or the internet). But it fails there too. That rules out cloudflare, right?
30 replies
IImmich
Created by Mattaton on 1/23/2025 in #help-desk-support
I have one video from Dec 25th that will not upload from phone
I am using cloudflare, but if something was misconfigured, why would every other photo/video upload? I've even uploaded larger videos with no problem.
30 replies
IImmich
Created by Mattaton on 10/31/2023 in #help-desk-support
Is there a way to sign into multiple accounts on mobile and switch between them?
Gotcha. I tried to search for an existing request but I couldn't find anything. Oh well. Thanks
5 replies
IImmich
Created by Mattaton on 10/31/2023 in #help-desk-support
Is there a way to sign into multiple accounts on mobile and switch between them?
Is it already on the roadmap? Is that why the Feature Request was removed?
5 replies