fannop
IImmich
•Created by fannop on 12/30/2024 in #help-desk-support
android app crash when trying to play video
Phone app version 1.123 build 172
Curently away from home with very limited VPN access so not all info avaliable at this point in time.
Video come from a DJI action 4 / 4k 30 fps 16:9. Encoding it/was set to a encoding my phone can't "always" play sometimes not at all. Sometimes only audio. But also sometimes both. Mag be related to file size.
I have one file that was uploaded when I had VPN. And then delete off phone. Then play while connected. It crash first few times. But I suspect it was because it was not processed yet. After a while it worked.
Ofcause only in VPN.
I don't mind I can't play it as also nativelt I can't/ reliable.
Its mainly the crash I think should be dealt with
If there is anything I can provide or need to provide let me know
I do se https://github.com/immich-app/immich/issues/14845
That could be similar
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