Zordak
IImmich
•Created by Zordak on 8/13/2023 in #help-desk-support
Photos uploading but not being stored
Android app version: 1.72.1
Server version: 1.72.1
This happened with some less recent versions too
I use portainer to manage docker, if it matters.
I also put immich proxy behind a reverse proxy (with nginx).
The problem started when i thought that there were some problems with the date of some photos, wich led me to delete all photos from the web interface. After that i tried reuploading everything from the phone app. I dont remember if at this time the problem was alredy presenting itself or the photos were just marked as deleted from the server, preventing the upload, but in any case i decided to delete everything regarding immich from the server and reinstalling, hoping in a quick fix. So i deleted images, containers, volumes and the storage location, but after reinstalling the phone now uploads the photos, i see the network traffic incoming on the server, the backup page on the app shows every file bein uploaded in the current file being uploaded section, but only about 40 photos of the 3000 total are being backed up. Also every time i reinstall, the uploaded photos are always the same ones. My inexperienced guess is something along the lines of i didnt deleted the "deleted" references to the files, but i cannot find that, if it is like so. With the log level set on info on the app it ouputs things like syncing completed. Changes: false and very rarely an error like this: "Concurrent modification during iteration: _Set len: 12.
I also enable memory overcommit, as stated in the immich_redis container logs, but that didnt sovle the issue.
In the immich_machine_learning container log, there is sometimes this error "Could not find image processor class in the image processor config or the model config. Loading based on pattern matching with the model's feature extractor configuration."
Thanks in advance
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