tismondo
IImmich
•Created by tismondo on 4/17/2025 in #help-desk-support
Immich running but web upload errors: "unable to upload file".
Status: I just got the web server up and running. It correctly reports storage available in the corner and both the db and uploads folders have populated with a bunch of folders.
Symptoms: When I use the web upload to upload a file, a toast popup indicates an error has occured ("unable to upload file") and the image doesn't appear in the web gui. However, if I refresh the page, a record of the file DOES appear in the web gui, but it's blank and says "error loading image".
If I dig down into the uploads folder of my system, I see that my test uploads ARE present and uploaded correctly. So immich is correctly writing them to the disk. But for whatever reason it's throwing up errors and doesn't display them properly in the gui.
When I try to delete the error'd images, they go to the trash folder as expected. If I try to perma-delete, I get "unable to delete asset" or something along those lines but they DO disappear from the gui. They remain on disk in the uploads folder and weren't properly deleted.
My setup: I'm new to Immich and this is a new install on a Synology NAS via portainer. I mostly followed the portainer guide on the immich website but had to comment out one of the health check intervals due to Synology using an older Docker framework.
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