Falchy
IImmich
•Created by Falchy on 10/31/2023 in #help-desk-support
Question about Backup/Restore
I've checked older posts but didn't quite find anything that helped me out with this... I'm setting up Immich for the first time and as part of my setup I'm doing a restore > backup from system A to system B. Everything is working on System A. I stopped my docker-compose, ran the database dump, transferred it through my network share to System B, then pulled/created the Immich docker compose stack and only started the immich_postgres image. I then ran "gunzip" piped into the docker container and, once it finished, ran "docker compose up -d" to start the rest of the stack. Previous to running any of the docker commands, I pasted in my correct values in my .env file. The upload location is "different" on System A and B on the host filesystem, but they're accessing the same network share.
I received no errors during the entire process and was able to connect to the new Immich stack on System B and verified that all user accounts are how they should be. I mounted my network share on System B the exact same way I mounted it on System A (copied and pasted my commands). However, when I go to view my image library, I only get blurred thumbnails and a red exclamation point in the corner of each image. When I click on the image, I get a blank asset with just the upload filename in the corner. If I attempt to download the image it gives me an internal server 500 error.
All of my media is on my network share. It's also worth pointing out that my network share, worth 5TB of storage, is not showing in the user interface of System B, but is instead showing System B's local storage as its values, leading me to believe there may be a mount issue. However, I'm able to navigate around my network share normally.
What can I do to further troubleshoot this issue? I want to be confident in my backups before doing anything more with it.
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