Thomas M
IImmich
β’Created by Thomas M on 4/26/2025 in #help-desk-support
Problem with Immich Setup on QNAP (Database Error)
Thanks a lot for the explanation!
I did create my own minimal docker-compose.yml, based on the official example but adapted for QNAP paths and folders.
When I start with
However, the immich-server container keeps restarting because of the connection issue. Based on your suggestion, maybe a
docker compose up -d, I get the ECONNREFUSED error several times in the immich-server logs, but the container does not recover automatically and Immich never becomes accessible in the browser.
I can see that the database container (immich-db) is running, and it seems healthy.However, the immich-server container keeps restarting because of the connection issue. Based on your suggestion, maybe a
healthcheck on the database would help?
Or should I rather add some retry/wait logic to the server startup?
Thanks again for your help - I'm learning a lot!23 replies
IImmich
β’Created by Thomas M on 4/26/2025 in #help-desk-support
Problem with Immich Setup on QNAP (Database Error)
Quick update based on the progress:
After adjusting the permissions (770 + correct owner/group) as discussed, I started a fresh new setup:
- Completely cleaned up old containers, volumes, and networks
- Created a new docker-compose.yml from scratch
- Created the folders
I'm ready to continue here as needed π
/photos and /pgdata freshly with sudo and applied the correct permissions
- Volumes are now correctly mounted into the containers
Current situation:
- All three containers (immich-db, immich-redis, immich-server) are starting
- But the immich-server container shows the following error in the logs:
- It seems that the Immich server is trying to connect to the database before it's fully ready.
---
My next thoughts/questions:
- Do I need to add a healthcheck or wait-for-it script for the database startup?
- Or maybe add depends_on with the correct options for waiting?
- Is there something specific about QNAP and volume/database startup timing I should be aware of?
---
Thanks a lot for your amazing help so far! πI'm ready to continue here as needed π
23 replies
IImmich
β’Created by Thomas M on 4/26/2025 in #help-desk-support
Problem with Immich Setup on QNAP (Database Error)
I have created the folders photos and pgdata now using sudo, and I set the permissions according to the recommendation (770 with correct owner/group). Ready to continue.
23 replies
IImmich
β’Created by Thomas M on 4/26/2025 in #help-desk-support
Problem with Immich Setup on QNAP (Database Error)
βΈ»
Good point, thanks!
I had reset the permissions to 700 to lock down access temporarily after cleaning up the system.
However, I now realize that this prevents the Docker containers (Postgres and Immich) from accessing their volumes properly.
I will correct it to:
sudo chmod -R 770 /path/to/Immich
sudo chown -R admin:everyone /path/to/Immich
so that the containers can read/write inside the mounted volumes.
Thanks for pointing that out!
23 replies
IImmich
β’Created by Thomas M on 4/26/2025 in #help-desk-support
Problem with Immich Setup on QNAP (Database Error)
Hi everyone,
I am trying to set up Immich from scratch on my QNAP NAS (model TVS-473, 64 GB RAM, AMD RX-421BD CPU) using Docker/Portainer.
I had previously attempted a manual installation via Portainer, but I kept encountering database connection errors (TypeError: Cannot read properties of undefined (reading 'replace')).
Now, I have fully cleaned my system:
β’ Completely removed Portainer (including the portainer_data volume)
β’ Deleted all Immich containers, images, networks, and volumes
β’ Cleared the Immich folder on my NAS
β’ Reset the file permissions to admin-only (chmod 700)
Current situation:
I would like to reinstall Immich correctly with a clean docker-compose.yml setup that fits my environment and QNAP configuration.
I have reviewed the checklist:
β’ β
Latest release verified
β’ β
Release notes checked
β’ β
FAQ and GitHub issues reviewed
β’ β
Attempted local access without reverse proxy
β’ β
Troubleshooting with incognito mode, extensions disabled, cache cleared
β’ β
Full logs available if needed
System details:
β’ QNAP NAS TVS-473, AMD RX-421BD, 64 GB RAM
β’ QTS version 5.2.3.3006
β’ Storage: Standard encrypted volume
β’ Docker CE, trying with Portainer CE
I would really appreciate if someone could guide me through the proper setup, or provide a clean, working docker-compose.yml example that is known to work well with QNAP.
Thank you so much in advance for any support!
23 replies