ExcaliburVT
IImmich
•Created by ExcaliburVT on 1/16/2025 in #help-desk-support
New Installation - All photos and thumbnails show "error loading image"
Hello all, having an odd issue which I'm hoping you can help me with.
Brand new installation on a Synology NAS via docker-compose
Operating with a service account which has been granted read/write to the UPLOAD_LOCATION and read-only to the folder containing all my photos and videos
Created the new external library and gave it the proper paths. Started the index process and it seems to be scanning things fine.
The first images loaded appear to have gotten proper thumbnails but everything after that is failing with the "error loading image". Attempting to click on a photo also fails with a "error loading image" but all the image details are available including the location, which implies that the file loaded properly...
Videos play just fine, if I either hover over them or click on them. The file access is the same for the photos or the videos as they are in the same directory....?
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