Sinh Tran Gatech IA/NVIDIA Instr
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•Created by Sinh Tran Gatech IA/NVIDIA Instr on 9/27/2023 in #help-desk-support
500 internal error when trying to login with mobile
Hi, I recently update server to 1.79.1 and have several problems:
1. If the mobile app (v1.79.0) already logged in, everthing is fine. However, a new phone with the app same version cannot login, with therror message 500 internal error. The phone that already logged in before, now that I log out, I cannot log in again, same error (500)
2. On web app, any clip uploaded by the mobile app (when it was still logged in) will have broken thumbnail and playback. However, hovering it, and it plays (with the visual quality, i guess it plays from the encoded, not the origina). I can also download the orignal clip. Thumbnails of picture is not broken.
There are some logs (LOG_LEVEL=verbose): (see comments)
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