pineapplecone57 Posts - Answer Overflow

pineapplecone57

•Created by pineapplecone57 on 10/17/2023 in #help-desk-support

Immich is incorrectly marking photos as duplicates during fresh install

I recently had to reinstall immich, and had to reupload all my photos. However, when uploading the photos it terminates when not all the photos have been uploaded. I had uploaded 20k photos previously, but am only able to import 15k. The rest are refusing to upload (likely because they are duplicates). I am uploading using the cli. I don't believe the 5k photos are duplicates, as that is a pretty large amount. There are no errors in my server or microservices log, the last lines are letting me know the server has been started.

43 replies

IImmich

•Created by pineapplecone57 on 5/8/2023 in #help-desk-support

Metadata Extracting: File Not Found

I recently reimported my files into a fresh install of immich using the cli. The metadata job is having trouble finding my files. Here is an example of one of the errors

[Nest] 1  - 05/08/2023, 3:12:35 PM     LOG [MediaService] Encoding success dea11915-79cc-4d57-8a18-42b4a2d07f01
[Nest] 1  - 05/08/2023, 3:12:35 PM    WARN [MetadataExtractionProcessor] The exifData parsing failed due to Error: File not found - /usr/src/app/upload/upload/853da25e-d4cc-4e24-8ef6-cbdee57eec40/9d093a89-a2c7-4a36-ba59-69d326f51b8f.jpg for asset 76791621-e313-4590-80fd-6cb5a93b6446 at upload/upload/853da25e-d4cc-4e24-8ef6-cbdee57eec40/9d093a89-a2c7-4a36-ba59-69d326f51b8f.jpg
[Nest] 1  - 05/08/2023, 3:12:35 PM    WARN [MetadataExtractionProcessor] Error: File not found - /usr/src/app/upload/upload/853da25e-d4cc-4e24-8ef6-cbdee57eec40/9d093a89-a2c7-4a36-ba59-69d326f51b8f.jpg
    at ReadTask.parser (/usr/src/app/node_modules/exiftool-vendored/dist/ExifToolTask.js:41:29)
    at ReadTask._Task_resolve (/usr/src/app/node_modules/batch-cluster/dist/Task.js:146:40)
[Nest] 1  - 05/08/2023, 3:12:35 PM   ERROR [MetadataExtractionProcessor] Error extracting EXIF Error: ENOENT: no such file or directory, stat 'upload/upload/853da25e-d4cc-4e24-8ef6-cbdee57eec40/9d093a89-a2c7-4a36-ba59-69d326f51b8f.jpg' for assetId 76791621-e313-4590-80fd-6cb5a93b6446 at upload/upload/853da25e-d4cc-4e24-8ef6-cbdee57eec40/9d093a89-a2c7-4a36-ba59-69d326f51b8f.jpg
Error: ENOENT: no such file or directory, stat 'upload/upload/853da25e-d4cc-4e24-8ef6-cbdee57eec40/9d093a89-a2c7-4a36-ba59-69d326f51b8f.jpg'
    at Object.statSync (node:fs:1551:3)
    at MetadataExtractionProcessor.extractExifInfo (/usr/src/app/dist/apps/microservices/apps/microservices/src/processors/metadata-extraction.processor.js:106:49)

[Nest] 1  - 05/08/2023, 3:12:35 PM     LOG [MediaService] Encoding success dea11915-79cc-4d57-8a18-42b4a2d07f01
[Nest] 1  - 05/08/2023, 3:12:35 PM    WARN [MetadataExtractionProcessor] The exifData parsing failed due to Error: File not found - /usr/src/app/upload/upload/853da25e-d4cc-4e24-8ef6-cbdee57eec40/9d093a89-a2c7-4a36-ba59-69d326f51b8f.jpg for asset 76791621-e313-4590-80fd-6cb5a93b6446 at upload/upload/853da25e-d4cc-4e24-8ef6-cbdee57eec40/9d093a89-a2c7-4a36-ba59-69d326f51b8f.jpg
[Nest] 1  - 05/08/2023, 3:12:35 PM    WARN [MetadataExtractionProcessor] Error: File not found - /usr/src/app/upload/upload/853da25e-d4cc-4e24-8ef6-cbdee57eec40/9d093a89-a2c7-4a36-ba59-69d326f51b8f.jpg
    at ReadTask.parser (/usr/src/app/node_modules/exiftool-vendored/dist/ExifToolTask.js:41:29)
    at ReadTask._Task_resolve (/usr/src/app/node_modules/batch-cluster/dist/Task.js:146:40)
[Nest] 1  - 05/08/2023, 3:12:35 PM   ERROR [MetadataExtractionProcessor] Error extracting EXIF Error: ENOENT: no such file or directory, stat 'upload/upload/853da25e-d4cc-4e24-8ef6-cbdee57eec40/9d093a89-a2c7-4a36-ba59-69d326f51b8f.jpg' for assetId 76791621-e313-4590-80fd-6cb5a93b6446 at upload/upload/853da25e-d4cc-4e24-8ef6-cbdee57eec40/9d093a89-a2c7-4a36-ba59-69d326f51b8f.jpg
Error: ENOENT: no such file or directory, stat 'upload/upload/853da25e-d4cc-4e24-8ef6-cbdee57eec40/9d093a89-a2c7-4a36-ba59-69d326f51b8f.jpg'
    at Object.statSync (node:fs:1551:3)
    at MetadataExtractionProcessor.extractExifInfo (/usr/src/app/dist/apps/microservices/apps/microservices/src/processors/metadata-extraction.processor.js:106:49)

I was having similiar trouble with my previous Immich install

3 replies

IImmich

•Created by pineapplecone57 on 4/3/2023 in #help-desk-support

Errors with Microservice Container

I am having various errors with microservice container. It seems to have problems generating thumbnails, extracting exif data, and extracting the geolocation. This causes the container to restart over and over. Here is a copy of some of the errors found in the logs https://pastebin.com/yyumk9um

162 replies

IImmich

•Created by pineapplecone57 on 4/2/2023 in #help-desk-support

How do I reupload photos from a previous installation using the CLI?

I accidentally deleted my pgdata volume, and need to restore my photos using the cli. However, in the actual upload directory, the format in which photos are stored in is a little confusing. There is a folder called originals, some labeled by year, thumbnails, and encoded videos. What should I be using to reupload photos via cli? At first glance, I though I would just use the originals folder. However, for some users the originals folder is sparsely populated while the the yearly folders are full, and vice versa. Also, when the files are uploaded using CLI do live photos show up properly as live photos? From my understanding, live photos are broken down into a video and photo, and linked together. When I reupload them using the CLI is this structure still maintained?

3 replies

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