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rpuls

•Created by rpuls on 2/9/2025 in #help-desk-support

Unable to install immich on TrueNAS Scale following: https://immich.app/docs/install/truenas/

Issue Description I’m trying to install Immich on TrueNAS SCALE, but the "Immich Uploads Storage" host path I configured during setup (e.g., /mnt/StoragePool/main_storage/TrueNAS/Apps/immich/uploads) is not being respected. Instead, TrueNAS SCALE creates a Docker volume for /usr/src/app/upload inside the container. This results in the app crashing repeatedly with the following error:

Verifying system mount folder checks, current state: {"mountChecks":{}}
Writing initial mount file for the encoded-video folder
Failed to create upload/encoded-video/.immich: Error: EACCES: permission denied, open 'upload/encoded-video/.immich'

Verifying system mount folder checks, current state: {"mountChecks":{}}
Writing initial mount file for the encoded-video folder
Failed to create upload/encoded-video/.immich: Error: EACCES: permission denied, open 'upload/encoded-video/.immich'

This result in a loop of restarting and redeploying, and the applicaiton never become live. I have followed https://immich.app/docs/install/truenas/ step by step, setting up all the 7 detasets, changed the user of pgData to netdata and set passthrouhg on the lirbary dataset. TrueNAS Scale version: ElectricEel-24.10.1 Immich from trueNAS app discover: App Version: v1.125.7 Version: 1.7.25 HW: 16GB RAM, Intel(R) Celeron(R) N5105 @ 2.00GHz

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