Vat.Kris
IImmich
•Created by Vat.Kris on 4/9/2025 in #help-desk-support
Immich_Server stopped unexpectedly yesterday, and now assets are not loaded on web and iOS app
Hi team, any advise for me please?
32 replies
IImmich
•Created by Vat.Kris on 4/9/2025 in #help-desk-support
Immich_Server stopped unexpectedly yesterday, and now assets are not loaded on web and iOS app
32 replies
IImmich
•Created by Vat.Kris on 4/9/2025 in #help-desk-support
Immich_Server stopped unexpectedly yesterday, and now assets are not loaded on web and iOS app
Any luck?
32 replies
IImmich
•Created by Vat.Kris on 4/9/2025 in #help-desk-support
Immich_Server stopped unexpectedly yesterday, and now assets are not loaded on web and iOS app
Here you are. FYI the server crashed around 1:46 PM on the logs.
32 replies
IImmich
•Created by Vat.Kris on 4/9/2025 in #help-desk-support
Immich_Server stopped unexpectedly yesterday, and now assets are not loaded on web and iOS app
Right, and I don't want that either!
32 replies
IImmich
•Created by Vat.Kris on 4/9/2025 in #help-desk-support
Immich_Server stopped unexpectedly yesterday, and now assets are not loaded on web and iOS app
I'm confused because I have 9600 videos on there, many of which had to be transcoded originally. Nothing has changed, the original transcoded videos are also on there. Running it on a few missing files shouldn't break the system no?
32 replies
IImmich
•Created by Vat.Kris on 4/9/2025 in #help-desk-support
Immich_Server stopped unexpectedly yesterday, and now assets are not loaded on web and iOS app
So my solution would be to turn off transcoding?
32 replies
IImmich
•Created by Vat.Kris on 4/9/2025 in #help-desk-support
Immich_Server stopped unexpectedly yesterday, and now assets are not loaded on web and iOS app
No other jobs running, no new uploads. Nothing else at the moment that could have caused this as far as I'm aware.
32 replies
IImmich
•Created by Vat.Kris on 4/9/2025 in #help-desk-support
Immich_Server stopped unexpectedly yesterday, and now assets are not loaded on web and iOS app
New logs from server
32 replies
IImmich
•Created by Vat.Kris on 4/9/2025 in #help-desk-support
Immich_Server stopped unexpectedly yesterday, and now assets are not loaded on web and iOS app
I tried running some transcoding jobs, and the server crashed. Could it be something in transcoding that's causing this?
32 replies
IImmich
•Created by Vat.Kris on 4/9/2025 in #help-desk-support
Immich_Server stopped unexpectedly yesterday, and now assets are not loaded on web and iOS app
The server just crashed again.
32 replies
IImmich
•Created by Vat.Kris on 4/9/2025 in #help-desk-support
Immich_Server stopped unexpectedly yesterday, and now assets are not loaded on web and iOS app
Sorry, when I say "all" I mean the sample assets I checked lol! But I'm pretty sure they're all ok.
32 replies
IImmich
•Created by Vat.Kris on 4/9/2025 in #help-desk-support
Immich_Server stopped unexpectedly yesterday, and now assets are not loaded on web and iOS app
OK so I checked both - assets that failed to upload and already uploaded assets - all of them are ok, and not corrupted. I'm able to access / view / download them etc.
32 replies
IImmich
•Created by Vat.Kris on 4/9/2025 in #help-desk-support
Immich_Server stopped unexpectedly yesterday, and now assets are not loaded on web and iOS app
I mean - the assets which failed to upload or the already uploaded assets which are not loading on the app/web?
32 replies
IImmich
•Created by Vat.Kris on 4/9/2025 in #help-desk-support
Immich_Server stopped unexpectedly yesterday, and now assets are not loaded on web and iOS app
The log from the failed upload or from the server?
32 replies
IImmich
•Created by Vat.Kris on 4/9/2025 in #help-desk-support
Immich_Server stopped unexpectedly yesterday, and now assets are not loaded on web and iOS app
+ will that affect already existing assets being shown on my app and web timeline? Videos do not play on the browser either
32 replies
IImmich
•Created by Vat.Kris on 4/9/2025 in #help-desk-support
Immich_Server stopped unexpectedly yesterday, and now assets are not loaded on web and iOS app
And I have uploaded 150GB before with no issues just FYI
32 replies
IImmich
•Created by Vat.Kris on 4/9/2025 in #help-desk-support
Immich_Server stopped unexpectedly yesterday, and now assets are not loaded on web and iOS app
It's a DS220+, 18GB RAM, 2 core CPU 2GHz
32 replies
IImmich
•Created by Vat.Kris on 4/9/2025 in #help-desk-support
Immich_Server stopped unexpectedly yesterday, and now assets are not loaded on web and iOS app
Immich is also hosted on the NAS (docker)
32 replies
IImmich
•Created by Vat.Kris on 4/9/2025 in #help-desk-support
Immich_Server stopped unexpectedly yesterday, and now assets are not loaded on web and iOS app
No, locally from a Synology NAS.
32 replies