jcub Posts - Answer Overflow

jcub

•Created by jcub on 2/28/2025 in #help-desk-support

"Error: 403 - undefined" when accessing frontend remotely

When I first try to access Immich at mydomain (logged in from previous session) it hangs on the loading spin wheel. If I refresh a few times, eventually it will return the error below, and then if I refresh a few more timesI am able to access the Immich frontend. I tried clearing cache and the issue persists. I can't tell what's going wrong here so not sure what else to troubleshoot.

Error: 403 - undefined
Error: Error: 403
    at Object.lt [as ok] (https://redacted.domain/_app/immutable/chunks/D4AxES03.js:1:7873)
    at async Promise.all (index 0)
    at async f (https://redacted.domain/_app/immutable/chunks/BQXM2eiL.js:1:511)
    at async o (https://redacted.domain/_app/immutable/chunks/BZeDVkb9.js:1:177)
    at async pt (https://redacted.domain/_app/immutable/nodes/0.CWLz6Gmk.js:1:2077)
    at async Kt (https://redacted.domain/_app/immutable/chunks/CGEN7WzF.js:1:17082)

Error: 403 - undefined
Error: Error: 403
    at Object.lt [as ok] (https://redacted.domain/_app/immutable/chunks/D4AxES03.js:1:7873)
    at async Promise.all (index 0)
    at async f (https://redacted.domain/_app/immutable/chunks/BQXM2eiL.js:1:511)
    at async o (https://redacted.domain/_app/immutable/chunks/BZeDVkb9.js:1:177)
    at async pt (https://redacted.domain/_app/immutable/nodes/0.CWLz6Gmk.js:1:2077)
    at async Kt (https://redacted.domain/_app/immutable/chunks/CGEN7WzF.js:1:17082)

I am running Immich via docker-compose on an Unraid box. Both Immich and Unraid have been updated to latest releases.

17 replies

Gaming

Programming