PUBG MOBILE

The first and best battle royale!

Join

PUBG MOBILE

The first and best battle royale!

Join

questions

HUMZA PLAYS

6/9/2025

Help

Any official Pubg Mobile MOD dm me plz

Solution:

You unfortunately cannot get access to assets if they are not publicly available. If you are part of a content creation program you can try asking other program members if they have any assets you can use. Otherwise you will just need to edit it yourself....

alee

6/9/2025

how to delete account

how to delete account so i can use my google play account and link it to my main pubgm account because 4 years ago i just randomly clicked stuff and accidentally made a different account with my google play account so i want to delete that account so i can link my google play account to my main pubgm account

Solution:

If you wish to delete your PUBG MOBILE account on an iOS device, you can do it through your Account settings of the game using the ''Delete Account'' option. If you are unable to locate the button to delete your account on your Android device, you can follow the instructions at https://www.pubgmobile.com/datasubject....

KiSh

6/9/2025

Account recovery

Hello everyone, I am unable to log in to my PUBG account, which was linked to my Google account. Unfortunately, my Google account has been hacked, and I no longer have access to it. I do not remember the password to the hacked Gmail account, and even though my mobile number is linked to it, I am not receiving any verification code to recover access. ...

Solution:

If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.

storm3e

6/9/2025

What phones is good for pubg

What kind of phones are good for pubg like good fps, good peformance and etc. Cause ive been trying to find a good phone to play pubg smooth with no lag,im currently playing on 30fps andbuy a new phone soon thats why im asking...

Solution:

You can try asking other players in the discussion channels such as #pubg-mobile instead.

shortymcsteve

6/9/2025

World of Wonder match making?

Hello, I noticed some world of wonder maps will go into a match making queue instead of starting right away. I have just created my first map and have this issue with my map too. I set minimum players to 1 for each team. I also noticed in the lobby I can only invite 4 players even though it is set to 4v4. When testing with bots the map populates like normal. Any advice would be great, thanks!...

Solution:

Feel free to request assistance regarding this in the World of Wonder Discord server. - https://discord.gg/r766Q9ruyY...

paju

6/9/2025

Locked out of account

I am not getting codes to my originally linked email, so out of curiosity i went to open an account recovery claim, then as i tried to send that in, it says Suspicious activity detected and i gotta reach out to the Pubg Mobile security team instead, when i tried to submit that claim in, it says i have to use a Regular Device. Ive had this device about 4 years now and ive logged into the same account a thousand times, i got uc purchases dating 3-4-5years back and even more. I am the original crea...

Solution:

If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.

mc_anas95

6/9/2025

Game is getting stuck while we adding are kicking peoples

While peoples joining from requirements game keep getting while peoples are joining and leaving #stuck

Solution:

Please report this issue from https://pubgmobile.live/support > Bug.

NEMESIS

6/9/2025

Account recovery

Hi everyone I wanna know after submitting the claim what happens? I mean do I receive emails from pubg which is submitting was successful or what? I submitting the claim and the following massage has shown to me. "This email address you entered has already been used by another account. Please enter the new email address"...

Solution:

If you have previously submitted a claim, you simply just have to wait patiently for a result send to your provided e-mail about your claim.

Abraham Lincoln

6/9/2025

I lostthe invite link for pubg test flight

Solution:

Feel free to join the PUBG MOBILE Beta Discord server for assistance regarding this. https://discord.gg/nKZzwNQ6ZQ...

L͠u͠c͠i͠

6/8/2025

When I log into my account

When I log into my account with email, it asks me to authenticate with my phone number and I no longer have it. How can I delete it?

Solution:

The e-mail or phone number that is linked to your game account cannot be removed, but can only be changed. If you have any further questions please contact the in-game customer service for further assistance in this regard....

…

6/8/2025

MINE IS QUITE SIMPLE

Why haven’t PUBG added a plane animation yet, cos even PUBG China has that….I hope this gets to them, that’s what we want…☕️, I would love it if it were to be added in the next update…3.9...

Solution:

Hello, @…! You're welcome to provide your feedback about this through https://pubgmobile.live/support....

Lassi

6/8/2025

Problem while top-up uc in-game

(this transaction has a security risk and has been canceled please contact customer service for any inquries) Facing this while purchasing UC - @nagato (they didn't knew how to make a post so I did for em)...

Solution:

Please contact the in-game customer service for further assistance in this regard.

TANK

6/8/2025

Matching issue

Hello having issues with trying to start a match With Europe servers....

Solution:

it fixed with gameloop

honest_kitten_46155

6/8/2025

For updating Account recovery tool

I want to tell pubg team there are so many cases of account hacking i saw its pubg responsibility to provide better account recovery tool that helps peoples sometimes peoples phones reset or change the phone and all the information if we write accurate and the recovery request rejected same my case my phone will be reset and i m unable to recover the account. I request pubg mobile please understand this problem we are the players we spent money on the pubg account and our accounts easily hacked...

Solution:

You are welcome to share your feedback or suggestion directly to Tencent by submitting Feedback through https://pubgmobile.live/support.

yippie

6/8/2025

account related

hello pubgm global i need u to transfer my account fron pubgm global to bgmi right now i need my account back as pubgm is banned in india id :5226719353...

Solution:

Hello, @yippie! We provide community support only for PUBG MOBILE and are unfortunately unable to answer questions related to BGMI....

APooDi 💈

6/8/2025

How can I get free uc ???

@pupgmobile???

Solution:

There is nothing free, you need to earn it. You can participate in many events that offer UC as a reward. Such as in https://discord.com/channels/393088095840370689/644923658761928734 But remember, rewards can be changed in future....

Pain

6/8/2025

Can a Gold player from Europe play with S. America Crown?

Is there a restriction like having Gold on both servers while matching?

Solution:

Hello @Pain Please refer to rules 1 and 4...

Tex

6/8/2025

Aperal For unban My account

Dear PUBG Mobile Support Team,
I hope this message finds you well. I am writing to kindly request a review of my account ban (Account ID: 52268640045). My account received a 10-year ban, but I believe this may have been issued by mistake, as I have always adhered to the game's rules and never used any unauthorized software or cheats.
I sincerely enjoy playing PUBG Mobile and have invested significant time and effort into my account. If possible, I would greatly appreciate it if you could re-examine my case and consider lifting the ban. ...

Solution:

If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support.

M Hurair Nasir

6/8/2025

Winners announcement for Film fest contest

When will be the winners of Pubg mobile film fest with hashtag #PUBGMWOOD will be announced? Any admins ?...

Solution:

You can find the winners list from https://pubgmobile.live/steampunk-film-fest.

Gennos.

6/8/2025

file an account appeal

Good evening I want to complain to PUBGM to unban my blocked account, I did not cheat and until now my account has not returned, I hope my account returns so I can play again. Nick name: NST囧GennosRA Id: 5160876103 I want to play PUBGM using my account, thank you....

Solution:

If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support. For non-permanent suspensions, submit an account ban appeal by logging into your account and selecting File Claim....

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PUBG MOBILE

The first and best battle royale!

PUBG MOBILE

The first and best battle royale!